Position SummaryReporting to the VP of Operations, the Director of Operations- Retail Delivery will be responsible for operational oversight and growth. The successful candidate will be required to travel 50%-75%. All travel is in the U.S. Responsibilities Lead a team of Site Managers who will operate individual locations to deliver high levels of service and support for our customers Develop relationships with all levels of customer's leadership including the site and regional levels Develop operating budgets and manage each business unit's budget, P&L and aging reports Make decisions daily to direct and impact the business for service and profitability Ensure day to day operations meet company and customer standards Develop your leadership team to take on additional responsibilities Requirements The Director of Operations position requires the following skills and experience: Must be currently based in New Jersey or surrounding area College Degree from 4 year accredited institution preferred Multi-site management experience (minimum of 10+ locations) Passionate Advocate for Customer Service and Continuous Improvement Ability to manage, lead and develop all operational staff Self-directed individual yet able to work in an environment with multiple accountabilities and multiple internal customers Proactive and decisive leader for the business with excellent communication skills A Builder, not a Maintainer Highly developed and disciplined in work ethic, accountability and follow-through Solid financial and analytical skills including sound business judgment with experience managing P&L's Expert user of Microsoft office products (Outlook, Word, PowerPoint & Excel) Ability to maneuver through various financial and operational reports and convey needs, expectations and direction to operational staff. A team player, able to effectively interact with all aspects of the business (internal as well as external customers). Third-party logistics experience a plus Bilingual is plus Benefits We will offer a compensation package consisting of a competitive annual base salary with incentive opportunities based on overall operational profitability as well as personal developmental goals. A health benefit package to include major medical, dental, vision, life, short-term disability, LTD, 401k and various supplemental policies is available within 60 days.