Director of Operations - Harley Davidson Museum

Salary: $110,000 - $120,000

Other Forms of Compensation: Bonus Eligible

Pay Grade: 14

Job Summary

The Director of Operations at Harley-Davidson Museum will oversee restaurant and catering operations, event execution, management team leadership, staffing coordination, food safety compliance, and service delivery to ensure exceptional experiences for guests, clients, and team partners.

Qualifications
- 5+ years of operations leadership experience in restaurants, catering, hospitality, or large-scale events
- Experience managing large teams and cross-functional departments
- Knowledge of restaurant operations, catering logistics, staffing, and facility management
- Proficiency with scheduling, reporting, point-of-sale, and operational software systems
- Familiarity with food safety, OSHA standards, and venue safety procedures

Key Responsibilities
- Oversee daily restaurant, catering, and hospitality operations
- Lead, coach, and provide oversight to the management team
- Manage staffing plans, scheduling, labor execution, and event coverage
- Ensure compliance with food safety, service, sanitation, and operational standards
- Monitor labor costs, operational budgets, inventory, and performance metrics
- Develop procedures to improve efficiency, service quality, and guest satisfaction
- Support catering events, restaurant operations, menu execution, and client service

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Req ID: 1586077

Levy Sector

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BRITTANY R VETVICK

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