Full P&L management experience with $30-$75M revenue
Expertise in Lean and Continuous Improvement methodologies
Experience with culture change and transformation initiatives
Business Leadership Development experience
Experience managing 3PL fulfillment operations, especially in e-commerce and D2C/B2C
Knowledge of Warehouse Management Systems like Manhattan WMS and Pyramid WCS
Responsibilities
Lead fulfillment center operations with full P&L accountability
Manage yearly budget and monthly P&L for the site
Develop talent through Operations Managers and succession planning
Drive operational standardization and continuous improvement
Build and maintain key client relationships for effective operations
Ensure high levels of client satisfaction and employee engagement
Oversee client implementations to ensure smooth operational integration
Benefits
Onsite role located in Groveport, OH
Opportunity to lead and grow within a high-volume fulfillment center
Potential for professional development and talent advancement
Engagement in a fast-paced, dynamic work environment
Opportunity to impact organizational growth and client success
Full Job Description
Job Description:
This position is open to applicants or individuals who are located in or around Groveport,OH and is a Onsite role.
The Role: (Onsite: Groveport 1)
The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility.
In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent.
What You'll Do:
Manage yearly budget and own monthly P&L for assigned site
Develop Operations Managers and Managers; Develop talent and site succession plans
Own operational standardization and continuous improvement
Develop and manage key client relationships at the operations level e.g.,
Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time
Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation
Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence
Provide direction and support to direct reports.
Coach to ensure career development, productivity and quality objectives are consistently achieved
Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact
Engage with broader team for support to site operations
Who You Are:
Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid
Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership
High Financial Acumen
Strong communication and presentation skills
Sense of urgency to identify and rally teams to address issues
Problem solving thought process Lean thinker, continuous improvement leader
Ability to plan, direct and implement site operations to meet planned KPIs and SLAs
Organizational agility and good influencing skills
What You've Done:
7+ years of progressive Operations experience
* Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope
Experience leading culture improvements and/or transformation
Experience in Lean and Continuous Improvement methodology
Proactive, numbers driven and a anticipated planner
Business Leadership Development experience
Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C)
* Wholesale fulfillment experience
Top Candidates will also have:
Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience
Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS).
Success during traditional holiday 'peak' ecommerce
Culture of improvement or transformation with continuous improvement experience.
Bachelors Degree
Physical Demands & Working Conditions:
Able to lift 25+ lbs
About Cart.com
Cart.com is an e-commerce platform that helps businesses create and manage their online stores. The platform offers a range of features, including website design, product management, payment processing, and shipping logistics. Cart.com's solutions are designed to be user-friendly and customizable, allowing businesses to create a unique online shopping experience for their customers. The company was founded in 2020 and is headquartered in Austin, Texas.
