Director of Operations - ABA Centers of GeorgiaRiverdale, GA*Final compensation will be determined by a candidate's experience, background and education The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.
What You'll Do- Provide day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company. Bottom line: Build a sustainable company.
- Collaborate with leadership on the development, communication and implementation of effective growth strategies and processes.
- Motivate and lead a high-performance operations team.
- Act as lead "client-care officer" through direct contact with every client and stakeholder.
- Responsible for ensuring proper training to subordinates.
- Ensures adherence to the timely documentation process.
- Work with leadership to ensure compliance with accrediting and licensing bodies.
- Work alongside management to ensure company finances are in order, including approval of all department expenses. This includes ensuring that all departments remain within their allocated quarterly and annual budget.
- Oversee and manage the safety of employees and clients.
- Conduct tours of the facility, as needed.
- Stay in communication with referral sources and families.
- Collaborate with leadership on compliance and quality assurance projects.
- To be available to work on weekends, nights, and holidays. Must be available to work overtime when needed.
- Maintain weekly, monthly, and quarterly reports that will be submitted upon request.
- Complete all company trainings within 3 months of hire date. For a list, see your direct supervisor or visit the electronic onboarding portal.
- Must follow all defined company policies outlined in the Employee Handbook.
- Works with clinical team to facilitate crisis intervention.
- Collaborate with leadership and support staff to ensure adherence to medication policy and procedure.
- Responsible for mitigating missed services.
Requirements- Bachelor's Degree or higher strongly preferred.
- 5+ years of experience in the Behavioral Health Industry preferred
- Knowledge of Accounting and Finance.
- Knowledge of EMR/EHR and proper documentation.
- Strong planning skills.
- Leadership Experience.
- Strong people and communication skills.
- Ability to communicate with various departments.
BenefitsOther Benefits- 21 paid days off (15 PTO days increasing with tenure, plus 6 paid holidays)
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Medical, dental, vision, long-term disability, life insurance, AD&D insurance, and GAP Plan (TransAmerica)
- Generous 401(k) with up to 6% employer match
- 100% employer-paid maternity/paternity leave for up to 5 weeks
- EAP (unlimited counseling 24/7), BeyondMed (discounts on wellness and elective healthcare services), PerkSpot (discounts on top brands), Pet Insurance (Nationwide), and On the GoGa wellbeing hub
- Mileage reimbursement
- Performance bonus potential
- Referral bonuses for BCBAs and RBTs
