5-7 years of experience in nursing operations or healthcare administration
Master's degree in nursing (MSN) required
Bachelor's degree required
Current NJ-RN License (Registered Nurse)
Current NJ-BLS Certification (Basic Life Support)
Responsibilities
Lead centralized nursing staffing operations to ensure 24/7 coverage across clinical areas
Oversee patient flow operations for timely admissions, transfers, and discharges
Support staffing office and nursing supervisors in onboarding and performance management
Conduct department meetings to communicate goals and expectations
Develop and update departmental policies based on evidence-based practices
Benefits
Comprehensive leadership role with strategic impact
Opportunity to collaborate with clinical and operational leaders
Fostering a culture of service and quality
Professional development opportunities for staff
Dynamic work environment with varied responsibilities
Full Job Description
The Director of Nursing Operations is responsible for the strategic and day0to0day oversight of centralized nursing staffing and patient flow operations across the organization. This role ensures safe, efficient, and cost0effective deployment of nursing resources by leading the Staffing Office, Nursing Supervisors, Flow Supervisors, and Float Pool. The director collaborates closely with clinical leadership, hospital operations, and support services to optimize patient throughput, maintain regulatory compliance and quality initiatives, and align staffing with organizational priorities. This position ensures a Culture of Service and quality is being fostered and ensures promoting positive patient outcomes.
Provides comprehensive leadership for centralized nursing staffing operations, including the staffing office, nursing and flow supervisors, and the float pool, ensuring safe, compliant 24/7 coverage across all clinical areas. This includes developing and executing staffing and contingency plans to address fluctuations in census, acuity, and workforce availability; optimizing float pool utilization to minimize agency and premium labor; and collaborating with nursing leadership to proactively plan for seasonal variation, service line growth, and organizational initiatives. In coordination with Executive Leadership, the Director of Nursing Operations will assist in implementing the strategic and operational plans of the organization.
Oversee and coordinate patient flow operations to ensure timely admissions, transfers, and discharges by collaborating with nursing and flow supervisors and key interdisciplinary partners, monitoring flow metrics, and implementing improvements to enhance capacity management, efficiency, and patient experience. Assures efficiency, effectiveness and standardization of processes and presentation across the practices.
Provides leadership and support to staffing office, nursing, and flow supervisors by ensuring effective onboarding, competency, scheduling, and performance management, fostering a culture of accountability and teamwork, and serving as a clinical and operational resource during off0hours and high0acuity situations. May require on call coverage, evenings, weekends, or holidays as operational needs dictate.
Ensure effective onboarding, scheduling, competency assessment, and ongoing professional development for supervised staff.
Conducts department meetings and continually communicates a clear and constant message regarding department goals to produce desired results.
Develops, reviews, and updates departmental policies using evidence-based practice and current literature.
Experience Required
Healthcare Administration, or related field preferred
Education Requirements
Graduate of NLN accredited School of Nursing.
Bachelors required.
Master0degree in nursing (MSN) Required
License/Certification Requirements
Current NJ-RN License (Registered Nurse).
Current NJ-BLSCertification(Basic Life Support).
Salary Min ($)USD $45.00
Salary Max ($)USD $78.00
About Cooper University Health Care
Cooper University Health Care is a leading academic health system and the only state-designated Level 1 Trauma Center in South Jersey. With more than 7000 employees, Cooper is committed to excellence in patient care, education, research, and community outreach. Cooper has more than 630 physicians in over 75 specialties, with a network of more than 100 medical offices and four urgent care centers throughout the region. Cooper is affiliated with Cooper Medical School of Rowan University, and is a member of the Jefferson Health System.
