Position SummaryThe Director of Nursing has 24/7 leadership responsibility for all clinical, staffing, quality, and financial management for assigned nursing departments. Ensures compliance with performance improvement process and all regulatory bodies. Ensures an effective patient care delivery system that is compliant and consistent with standards of practice. Implements strategies, processes, and standards to ensure operations support the key organizational and departmental initiatives such as quality of care, patient safety, and patient satisfaction. Promotes collegial relationships between nursing departments and other departments or disciplines across the hospital. Provides leadership, oversight, and development of direct reports. Responsible for employee coaching, training, hiring, counseling/discipline, performance assessment and payroll processes.
Required Qualifications- Four (4) years of nursing experience with a minimum of 2 years in a leadership role in an acute care hospital
- Bachelor of Science in Nursing
- Current Licensure as a Registered Nurse in the State of California
- AHA Basic Life Support
- AHA Advanced Cardiac Life Support
- Strong time management skills and ability to effectively prioritize tasks
- Understanding of patient classification and staffing requirements for the patient population
- Hospital Fire and Life Safety Card (Los Angeles City Employees only)
Preferred Qualifications- Two years of unit-specific experience
- Master's degree in Nursing, Business, or related field
- Certified Nurse Manager and Leader (CNML) or Nurse Executive Certification (NE-BC/NEA-BC)
Physical RequirementsThese are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.
- Standing - Constantly
- Walking - Constantly
- Sitting - Frequently
- Reaching with Hands and Arms - Frequently
- Climb or Balance - Occasionally
- Stooping, Kneeling, Crouching, or Crawling - Occasionally
- Talking - Constantly
- Hearing - Constantly
- Seeing - Constantly
- Performing repetitive motions with arms or hands - Frequently
- Lifting, carrying, pushing or pulling up to 10 lbs - Constantly
- Lifting, carrying, pushing or pulling up to 25 lbs - Occasionally
- Lifting, carrying, pushing or pulling up to 50 lbs - Occasionally
- Lifting, carrying, pushing, or pulling greater than 50 lbs - Occasionally
- Driving - None
Essential Job Functions / Major Areas of ResponsibilityThe essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
- STRATEGIC MANAGEMENT: Participates in the development and implementation of strategic plans, operational goals and objectives, and business initiatives by ensuring department/unit contribution and alignment. Demonstrates strategic thinking in planning, implementing and evaluating programs tied to future growth of the clinical operations, development of new product lines, and revenue enhancement. Develops and executes short- and long-term goals for the department consistent with established organizational goals and objectives. Provides direction to direct reports to support implementation of departmental and organizational goals.
- HUMAN RESOURCE MANAGEMENT: Effectively and efficiently manages bed and patient placement by coordinating patient throughput. Ensures appropriate and safe staffing levels. Oversees contract labor, including appropriate credentialing, orientation and evaluation. Effectively allocates and evaluates department work and provides leadership and follow through to ensure that patient care is delivered in a timely, efficient manner. Provides direct supervision, coaching, development, and performance oversight of direct reports. Provides guidance and consultation regarding staff performance, employee relations, and workforce concerns. Creates a safe work environment that fosters respect and positive morale. Responsible for hiring, termination, training, annual performance evaluations and competencies, and disciplinary process in collaboration with direct reports and Human Resources, as appropriate.
- In the absence of a Department Supervisor, provides or coordinates supplemental leadership and operational oversight for the department to ensure continuity of staffing, clinical operations, patient flow, staff support, and resolution of department-level concerns. Utilizes Charge Nurses and House Supervisors, as appropriate, to support continuity of daily operations while maintaining Director-level oversight.
- FINANCIAL MANAGEMENT: Monitors and analyzes financial performance, identifying developing trends in the utilization of space, supplies, staff and / or other resources to ensure the financial success of all assigned nursing departments. Independently analyzes the usage of funds by source and implements solutions or alternatives that could potentially reduce the overall operating expenses.
- CLINICAL PRACTICE KNOWLEDGE: Ensures compliance with all applicable policies/procedures, laws, regulatory agency requirements, codes of practice, and organizational work standards (service, quality and safety standards). Effectively develops unit/department operational policies and procedures. Maintains records related to operations and services that are complete, accurate, available, and in compliance with all legal and regulatory requirements. Ensures Infection Control procedures and HIPAA compliance.
- Provides oversight and direction to direct reports to ensure consistent implementation of clinical standards, policies, education, competencies, and regulatory requirements across assigned nursing departments.
- PATIENT SAFETY, QUALITY, AND PERFORMANCE IMPROVEMENT: Develops and maintains quality improvement activities and recommends / implements changes as appropriate. Assumes responsibility for quality assurance data and participates in the collection and evaluation of quality improvement data. Monitors internal controls and seeks to resolve issues in a timely manner.
- Reviews department quality, safety, patient experience, and performance trends and provides direction to direct reports regarding identified opportunities for improvement. Ensures appropriate department-level action plans are developed, implemented, monitored, and followed through to completion.
- CUSTOMER AND PATIENT ENGAGEMENT: Assures high levels of patient satisfaction and promotes a culture of patient-centered care across assigned nursing departments. Monitors patient experience trends and provides oversight and direction to direct reports regarding patient rounding, service recovery, and identified opportunities for improvement. Ensures timely resolution of patient and family concerns and provides leadership support for complex or escalated concerns requiring higher-level intervention.
Pay Rate: Min - $151,000 | Max - $219,000