Position: Director of Integrated Practice & Operations (Child Safety, Family Preservation & Reunification)
Salary: $145,000 per year starting
Department: Infrastructure
Status: Permanent full time; Excluded
Location: 745 Clark Drive, Vancouver BC and 2020 Yukon Street
Posted Date: November 13, 2026
Closing Date: Open Until Filled
PURPOSE OF POSITION:VACFSS is committed to providing Restorative Child Welfare Services to Indigenous families residing in Vancouver. Reporting to the CEO of VACFSS, the Director of Integrated Practice and Operations is responsible for managing the overall administrative, contractual, operational requirements in the program while ensuring accountability to the Delegation Services Confirmation Agreement requirements and all agency policies. The position will continuously assess and respond to service needs and resource requirements of those served. Develops protocols as required for access to MCFD service lines, implements ongoing amendments arising from MCFD/VACFSS policy change, and maintains the operational directives including community and access to cultural supports. This position will review, track, liaise with contracted service providers, finance department and report on the expenditures, funding allocation including for child in care costs, out-of-care costs, Integrated Services and other resources related to client support. Ensures effective coordination for the supervision and transportation for the Access program including collecting data and reporting on the use of client transportation and supervision every six (6) months with the Practice Managers.
KEY DUTIES & RESPONSIBILITIES:The Director is accountable for ensuring delegated and non-delegated child welfare services are delivered in accordance with the Child, Family and Community Service Act, the Delegation Services Agreement, Director's Standards and Directives, An Act Respecting First Nations, Inuit and Métis Children, Youth and Families, and VACFSS policies, procedures, and restorative practice framework. The Director ensures services are culturally grounded, effective, responsive, and aligned with organizational priorities.
The Director of Integrated Practice & Operations oversees the Child Safety and Family Preservation Programs. The position directly supervises two (2) Child Safety Program Managers and one (1) Family Preservation Program Manager. The Director also provides supervision and coordination to the Administrative Associate, two (2) Administrative Supervisors, the Accounting Clerk, and the Cultural Care Coordinator for Child Safety.
As a member of the Executive Team, the Director provides leadership and supervision to Program and Practice Managers, identifies operational risks and opportunities, supports strategic planning and change management initiatives, and ensures effective stewardship of human, financial, contractual, and physical resources. The position is responsible for operational planning, budget oversight, policy development, data analysis, reporting, performance management, quality assurance, audit readiness, compliance monitoring and change management.
The Director develops and maintains protocols supporting service delivery, access to cultural resources, and collaborative relationships with Indigenous communities, government partners, and service providers. The position oversees operational supports including administrative services, access services, client transportation coordination, data collection, reporting, facilities, information technology, asset management, and occupational safety and health requirements.
As a member of the Executive Committee, the Director contributes to organizational planning, policy development, labour relations, and cross-departmental initiatives. The position may act on behalf of the CEO when assigned, including representation with government, Indigenous leadership organizations, community partners, and the Board of Directors.
KNOWLEDGE & SKILLS: - Experience leading multidisciplinary teams and providing practice oversight, consultation, and supervision to managers, team leaders, social work, and administrative professionals.
- Experience managing program operations and administration, including strategic planning, service delivery, budgeting, quality improvement, and risk management.
- Experience developing and maintaining collaborative relationships with Indigenous Nations, communities, MCFD, service providers, and other community partners.
- Experience leading complex organizational, practice, or service transformation initiatives within child and family services.
- Extensive knowledge of the Child, Family and Community Service Act (CFCSA), child welfare legislation, regulations, and delegated child welfare practice in British Columbia.
- Thorough knowledge of C6 Delegation authorities, practice standards, quality assurance requirements, and accountability frameworks.
- Knowledge of Indigenous child and family service systems, including Indigenous self-determination, jurisdiction, reconciliation, and culturally grounded service delivery approaches.
- Knowledge of family preservation, reunification, prevention, and family strengthening models that support children remaining safely connected to family, community, culture, and Nation.
- Knowledge of trauma-informed, culturally safe, and strengths-based practice approaches.
- Knowledge of child development, risk assessment, safety planning, permanency planning, and complex case decision-making.
- Knowledge of labour relations, performance management, and leadership within a unionized environment.
- Knowledge of financial and operational management, including budgets, contracts, service agreements, reporting and analysis, and program accountability.
A complete job description for the position will be provided at the time of the interview.
KEY COMPETENCIES:- Relational Engagement
- Leadership • Collaborative Planning and Decision Making
- Emotional Competency
- Resilience
- Cultural, Spiritual Expression
QUALIFICATIONS:- MSW or MA in a related field (preferred); or,
- MBA or a combination of BSW and a related Post Graduate degree.
- A related undergraduate degree and a combination of the below training and/or experience may be considered.
- Minimum five (10) years of progressive leadership experience in a supervisory or management role.
- Minimum ten (10) years of experience in Indigenous Child Welfare, including at least eight (8) years of delegated Child Safety Social Worker experience or an equivalent delegated child welfare practice role.
- Training and experience in clinical supervision, coaching, and staff development.
Other Requirements: - Minimum C6 Delegation required.
- Successful candidate must maintain C6 delegation.
- Valid BC Class 5 Driver's Licence and reliable vehicle.
- Successful completion and maintenance of a Vulnerable Sector Check.
- Successful completion and maintenance of a Local Criminal Record Check.
- Ability to travel throughout the service region as required.
- Occasional evening and weekend work may be required.
- This position is in office. Remote work is unavailable.
BENEFITS: - Extended health and dental
- Group life and AD&D
- Employee Family Assistance Program
- 100% employer-paid premiums
- 4 weeks of vacation (starting)
- Public Service Pension Plan
- Access to VACFSS' Staff Support Counsellor
- Access to Indigenous Cultural Teachings as coordinated by the Agency
We encourage interested candidates to apply promptly, as applications will be reviewed as they are received until the position is filled.
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