Position SummaryThe Director of Human Resources is responsible for the overall leadership and strategic direction of the Human Resource Department; including lawful employment practices, positive employee relations and providing leadership in promoting and enhancing a competent, engaged workforce with a high value placed on equity and inclusion.
RESPONSIBILITIES: Employee Relations, Compensation, and Benefits- Administer compensation, benefits, performance management systems, and safety programs.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure legal compliance.
- Negotiate bargaining agreements and interpret labor contracts.
- Provide terminated employees with outplacement or relocation assistance.
- Contract with vendors to provide employee services, such as relocation services.
- Investigate and report on incidents and accidents in alignment with Planned Parenthood Affiliate Risk Management Guidelines.
- Analyze statistical data and reports to identify personnel problems and recommend policy and practice improvements.
- Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- Maintain records and compile statistical reports on personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Prepare and manage budgets for personnel operations.
- Develop and administer projects focused on employee welfare, such as pay equity initiatives and employee recognition programs.
- Conduct exit interviews to identify reasons for employee termination.
- Serve as a link between management and employees, handling questions, interpreting contracts, and resolving work-related problems.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Represent the organization at personnel-related hearings and investigations.
- Coordinate with the Labor Management Committee to resolve labor disputes, grievances, and union-related issues.
- Monitor and analyze trends in labor relations and union activities, advising senior management on potential impacts and strategic responses.
- Ensure all labor relations activities are conducted in accordance with the CBA and legal requirements.
- Serve as an organizational expert on labor relations, advising on policy matters to ensure compliance with the CBA.
Training and Development- Plan, organize, direct, and coordinate personnel, training, and labor relations activities.
- Oversee the evaluation, classification, and rating of occupations and job positions.
- Plan and conduct new employee orientation to foster a positive attitude toward organizational objectives.
- Analyze organizational training needs to design and implement workforce development programs in partnership with the Learning and Education Department.
- Advise managers on policy matters, such as equal employment opportunity and sexual harassment, and recommend necessary changes.
- Provide training and development for HR staff on CBA provisions, labor laws, and labor relations best practices.
Hiring and Retention- Identify staff vacancies and recruit, interview, and select applicants.
- Plan, direct, supervise, and coordinate work activities related to employment, compensation, labor relations, and employee relations.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Prepare personnel forecasts to project employment needs.
Supervisory Responsibilities- Provides direct supervision to the Human Resources Department staff.
- Participate in the selection of department personnel.
- Ensure staff time records are approved on time and certify their accuracy.
- Provide consultation, problem solving and monitoring of performances and evaluations.
- Recommend and implement training needs, employee corrective actions, probation or termination as indicated in personnel policies.
Equity and Culture- Participate and engage in all PPSO DEIB initiatives.
Other duties as assigned.
QUALIFICATIONS AND EXPERIENCE: The responsibilities listed below are representative, but not all inclusive of the knowledge, skill, and/or ability necessary to satisfactorily and successfully perform the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
Minimum Required Qualifications- Bachelor's degree in relevant field.
- At least eight (8) years of progressively responsible human resources or related experience.
- Will consider an equivalent combination equaling 12 years' experience.
Preferred Qualifications- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation
Professional Competencies- Exceptional social awareness and emotional intelligence skills.
- Strong verbal and written communication skills.
- Excellent decision-making, problem solving and priority-setting skills.
- Committed to providing the highest level of customer satisfaction.
- Strategic thinker with excellent analytic abilities and judgment.
- Strong negotiation, budget development and oversight skills.
- Willingness and ability to adapt to change including advances in technology.
- Proficient with computers and software such as Microsoft Suite.
Travel & Availability Requirements- Must reside within a reasonable commuting distance from primary health center.
