Compass

Director of Food and Beverage Operations - American Royal Center

Compass$95K — $105K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Hospitality Management, Business Administration, Sports Management, or similar
  • 5+ years in operations leadership, especially in sports or large venues
  • Experience managing large teams and cross-functional departments
  • Knowledge of event operations and facility management
  • Proficient in scheduling and operational software
  • Familiar with OSHA standards and safety procedures

Responsibilities

  • Oversee daily venue and event operations
  • Manage staffing plans and labor execution
  • Coordinate with culinary, security, and guest experience teams
  • Ensure compliance with safety and operational standards
  • Monitor budgets and performance metrics
  • Develop procedures to enhance efficiency and satisfaction
  • Support a variety of events like sports and concerts

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
Full Job Description
Salary: $95,000-$105,000

Job Summary

The Director of Operations will oversee venue operations, event execution, staffing coordination, safety compliance, and service delivery to ensure exceptional experiences for guests, clients, and team partners.

Qualifications
  • Bachelor's degree in Hospitality Management, Business Administration, Sports Management, or related field
  • 5+ years of operations leadership experience in sports, entertainment, hospitality, or large-scale venues
  • Experience managing large teams and cross-functional departments
  • Knowledge of event operations, staffing logistics, and facility management
  • Proficiency with scheduling, reporting, and operational software systems
  • Familiarity with OSHA standards and venue safety procedures


Key Responsibilities
  • Oversee daily venue and event operations
  • Manage operational staffing plans and labor execution
  • Coordinate with culinary, concessions, security, and guest experience teams
  • Ensure compliance with safety and operational standards
  • Monitor operational budgets and performance metrics
  • Develop operational procedures to improve efficiency and guest satisfaction
  • Support premium events, sporting events, concerts, and special programs

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf



Levy Sector

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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