Job Description
TITLE
Director of Executive Strategy and Operations
JOB SUMMARY
The Director of Executive Strategy and Operations formalizes the Dean's Office infrastructure,
serving as the principal advisor and strategic partner to the Dean of the College of Nursing. The
position exists to provide a central, organized resource for customers-faculty, staff, and
students-to seek help and support, and to ensure that requests are fulfilled in a timely manner,
including those requiring the Dean's direct attention. Operating across the Dean's Office and the
Associate Deans' offices, this role unifies previously fragmented administrative functions into a
leadership-driven operations hub, ensuring that the College's resources, initiatives, and
communications are aligned with TWU's mission and the Dean's strategic plan.
Work is performed under general supervision and performance is based upon completion of assignments
and results obtained. The performance evaluation is conducted through the performance evaluation
system and in accordance with the University Policies & Procedures.
ORGANIZATIONAL RELATIONSHIPS
Reports to: Dean Nursing
Supervises: Academic Data & Operations Program Manager, Faculty Affairs and Recruitment Program
Manager, and Budget & Financial Analyst Manager
ESSENTIAL DUTIES - May include, but not limited to the following:
• Serve as the Dean's trusted advisor on strategic, operational, and policy matters for the Dean's
Office.
• Supervise Dean's Office staff, coordinating daily operations and ensuring accountability across
the team.
• Act as gatekeeper to the Dean's calendar, managing priorities, communications, and scheduling
across campuses.
• Oversee core operational functions within the Dean's Office including data, faculty affairs, and
policy/finance.
• Coordinate and facilitate communication and workflows across the Denton, Dallas, and Houston
campuses.
• Analyze commonly accessed institutional data (HR, finance, compliance, accreditation) and
present findings to support decision-making.
• Manage conflict and facilitate resolution across divisions, staff, and campus
stakeholders.
• Manage execution of major institutional initiatives on behalf of the Dean's Office.
• Prepare briefings, reports, surveys, and communications for internal and external
stakeholders.
• Provide a clear professional growth path and development opportunities for high-performing
administrative leaders within the Dean's Office.
• Represent the Dean's Office in committees, meetings, and collaborative projects as
needed.
ADDITIONAL DUTIES
• Performs other duties as requested.
EDUCATION
Master's degree required.
EXPERIENCE
Minimum 3 years of leadership experience in higher education or a complex multi-functional
organization. Experience must include managing teams, budgets, and strategic initiatives.
Preferred: Experience in healthcare or academic administration, process improvement, data analysis,
compliance, or military/mission-driven organizations emphasizing accountability and service.
REQUIREMENT
Regular and reliable attendance at the University during regular scheduled days and work hours is
an essential function of this position.
All employees share the responsibility of maintaining information security and privacy requirements
within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.
KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:
• Knowledge of HR, finance, compliance, and accreditation processes in higher education.
• Knowledge of institutional strategic planning and operations management.
• Knowledge of data analysis methodologies and reporting systems.
• Knowledge of policy development and administrative governance structures.
• Skills in data analysis and interpretation of institutional data (HR, finance,
compliance).
• Skills in written and verbal communication across diverse audiences.
• Skills in Microsoft Office Suite and project management tools.
• Skill in conflict facilitation and resolution.
• Ability to build, lead, and coordinate cross-functional teams across multiple campuses.
• Ability to manage competing priorities and serve as a central operations resource.
• Ability to analyze complex data and present actionable findings clearly.
• Ability to exercise sound judgment and operate with a high degree of independence.
• Ability to communicate effectively with executive leadership, faculty, staff, and external
partners.
PHYSICAL DEMANDS
The physical demands described in the Essential Duties and below are representative of those that
must be met by an employee to successfully perform the essential duties of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential duties.
The employee may be required to travel.
WORK ENVIRONMENT
All employees are responsible for maintaining an environment that is free from discrimination,
intimidation, harassment, including sexual harassment. Work is normally performed in a typical
interior work environment.
SAFETY
TWU promotes a safe working environment. Employees are responsible for completing assigned tasks
safely and efficiently, and supervisors are responsible for creating and maintaining a safe work
environment. Employees must report any unsafe work conditions or practices, as well as any
near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should
ensure that injury/accident reports are submitted to the Office of Human Resources and
Risk Management within 24 hours of the incident.
