5-7 years of event management experience in large conferences or trade shows
Proven experience in planning and implementing large-scale events
Exceptional interpersonal, communication, and negotiation skills
Strong organizational skills with the ability to work under pressure
Comfortable with technology platforms and management
Strong Excel skills or willingness to improve them
Experience in developing and leading young teams
Responsibilities
Manage planning and execution of events, both pre-event and on-site
Oversee the onsite execution of the Meetups program
Handle event budgets, vendor relationships, and site visits
Manage logistics including floor plans, AV, F&B, and staffing
Negotiate contracts and manage invoice payments
Plan staffing for events, including temporary and contract staff
Conduct post-event reconciliation and gather feedback
Benefits
Full medical, dental, and vision package
Retirement plan with company match (401K)
Competitive vacation policy
Hybrid work environment
Eligibility for a competitive bonus structure
Full Job Description
About the role
Director of Event Operations, BETT USA
A bit about the role BETT USA is looking for a Director of Event Operations who primarily focuses on the operations delivery of BETT USA. You will lead a small team, emphasizing collaboration and communication. Developing and streamlining new processes and their strategic implementation will be a crucial success factor. The Director of Operations will have a core management role during the onsite event delivery making sure the event is delivered to a best-in-class standard. They will work closely with the VP of Operations on event delivery and strategy. The role will require travel to our events, BETT UK, ASU+GSV Summit. As part of your job, you'll:
Manage the planning and execution the event. This includes pre-event and on-site planning and execution.
Manage the onsite execution of our Meetups program
Manage event budgets and forecasts; develop and relationships with local and national vendors; conduct site visits and manage RFPs.
Manage event logistics such as floor plans, room sets, AV, F&B, décor, signage, collateral materials, staffing, security, etc. Work with venues on F&B, AV, signage, and manage BEOs and MEOs
Manage contract negotiations, invoice payments, and insurance requirements
Plan and manage staffing for each event - this includes temp and contract staffing for on-site
Work on post-event reconciliation, including gathering feedback during debriefing meetings with vendors
Manage, grow, and lead a small team of 1-3 event coordinators/managers, this includes creating and reviewing processes for onboarding and objective setting
Work closely with the commercial team, marketing team, and where applicable content team to manage the delivery of commercial partnerships at the show
Develop and maintain processes and ways of working to ensure efficient and effective delivery of all BETT USA sponsorships.
Develop and manage the commercial inventory, working closely with the Event Director, to ensure the inventory matches budget requirements, provides the growth required, and is kept up to date with the wider commercial team
Manage commercial operations budget, and provide weekly updates to the finance team
Work closely with the Event Director & VP of Operations to update and manage the show floor throughout the show cycle
Manage the delivery of sponsored features and activations from the RFP tender process through to the onsite build
Here's what we're looking for from you:
Strong background with proven experience in planning and implementing large-scale events, conferences and/or trade shows
5-7 years of event management experience, working in a large conference or tradeshow environment
Exceptional interpersonal, communication and negotiation skills
Must be super organized, and can work under pressure and make thoughtful decisions
Must be extremely comfortable with technology platforms and technology management
Have strong Excel skills or be willing to take courses/training necessary to achieve them
Have experience developing young teams and a willingness to lead by example and help them to excel in their skills and careers
Be extremely detail-oriented, be a take-charge problem-solver
Take ownership of your work and can stay organized when facing multiple priorities
Having high standards, and knowing that "good enough" is definitely not enough!
Ability to negotiate large-scale contracts with vendors and venues
At least ten years experience working on an event or conference
Solid written and verbal communication skills
Creative problem-solving and the ability to multitask is essential
Must be willing to commute 2-3 days per week to Miami office as needed
The benefits:
The salary band for this position ranges from $95,000 - $110,000 based on experience
This position will be eligible for a competitive bonus structure
Full medical, dental, and vision package to fit your needs
Retirement plan with company match (401K)
Competitive vacation policy
Hybrid work
Ready to make some great experiences? Your Hyve adventure begins with one click-Apply now!
