University Of Texas Southwestern Medical Center

Director of Emergency Services

University Of Texas Southwestern Medical Center • $110K — $130K *
Dallas, TX 75217In-Person
Hospitals & Medical Centers
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nursing or a related field
  • 5 years of leadership experience in an emergency department or acute care operations
  • Basic Life Support (BLS) certification by AHA or ARC
  • Registered Nurse (RN) certification preferred

Responsibilities

  • Direct emergency department operations 24/7 for safe patient care
  • Lead capacity management and optimize patient throughput
  • Coordinate admissions, transfers, and discharges with medical leadership
  • Develop and implement initiatives for quality and safety enhancements
  • Manage staffing models and workforce deployment
  • Oversee financial performance and budget management
  • Ensure compliance with regulatory and accreditation standards
  • Lead emergency preparedness and disaster response initiatives
  • Build collaborative relationships with internal and external stakeholders
  • Analyze performance data to drive continuous improvement
  • Supervise and mentor department managers and staff

Benefits

  • Comprehensive healthcare package
  • Retirement savings plan options
  • Professional development opportunities
  • Supportive work environment focused on collaboration
  • Access to employee wellness programs
Full Job Description
EXPERIENCE AND EDUCATION

Required
  • Education
    Bachelor's Degree in Nursing or related field.
  • Experience
    5 years of progressively responsible leadership experience in an emergency department or acute care operations.
  • Licenses and Certifications
    (BLS) BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC)
Preferred
  • Licenses and Certifications
    (RN) REGISTERED NURSE

JOB DUTIES
  • Directs 24/7 Emergency Department operations, ensuring safe, timely, and efficient patient care across nursing, registration, ancillary services, and patient flow functions.
  • Leads emergency department throughput and capacity management, including oversight of patient arrival patterns, triage processes, bed assignment, length of stay, boarding, left-without-being-seen rates, and surge response.
  • Partners with medical leadership and hospital operations to coordinate admissions, transfers, and discharges, resolving system constraints that affect emergency department flow.
  • Develops, implements, and evaluates clinical and operational initiatives to improve quality, safety, patient experience, and regulatory compliance within the emergency department.
  • Oversees emergency department staffing models, scheduling, and workforce deployment to align labor resources with patient volume, acuity, and operational demand.
  • Maintains accountability for emergency department financial performance, including budget development, labor productivity, resource utilization, and cost containment.
  • Ensures compliance with all applicable regulatory, accreditation, and legal requirements, including EMTALA, CMS Conditions of Participation, and Joint Commission standards.
  • Leads emergency preparedness, disaster response planning, and coordination with hospital and community partners during mass casualty events or system disruptions.
  • Builds collaborative relationships with internal departments and external stakeholders to support operational integration and organizational priorities.
  • Uses performance data and quality metrics to identify trends, monitor outcomes, and guide continuous improvement initiatives.
  • Supervises managers and supervisors, establishes performance expectations, provides coaching and development, and promotes workforce engagement and retention.
  • Performs other duties as assigned in support of emergency services leadership.

About University Of Texas Southwestern Medical Center

The University of Texas Southwestern Medical Center (UT Southwestern) is a public academic health science center in Dallas, Texas. With approximately 14,400 employees and an operating budget of nearly $2.8 billion, UT Southwestern is one of six medical schools in the UT System. UT Southwestern is one of the leading medical research institutions in the world, with a focus on biomedical research, clinical care, and education. The institution is home to six Nobel laureates, 22 members of the National Academy of Sciences, and 19 members of the National Academy of Medicine. UT Southwestern is also affiliated with Parkland Memorial Hospital, one of the largest public hospitals in the United States.
Learn more about University Of Texas Southwestern Medical Center
Size
24,000 employees
Industry
Healthcare
* Ladders Estimates

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