Description
Essential Responsibilities:
• Provide strategic leadership for early intervention programs and services.
• Oversee day-to-day program operations and ensure effective service delivery.
• Recruit, hire, train, supervise, and evaluate program staff.
• Lead quality assurance and continuous improvement efforts.
• Develop community partnerships and referral relationships.
• Assist with budget development and fiscal oversight.
• Understand, communicate, and implement established therapist productivity standards and expectations, and monitor performance against them to support service delivery, financial sustainability, and caseload management.
• Ensure accurate utilization of HCSIS and EMR systems to support service delivery, documentation compliance, reporting requirements, quality assurance initiatives, and operational decision-making.
Requirements
Required Qualifications:
• Bachelor's degree in early childhood education, special education, educational leadership, therapy services, or related fields. Master's Degree preferred.
• Minimum of 5 years of progressive leadership experience in early intervention, pediatric therapy, developmental services, healthcare, or related human services programs.
• Experience supervising multidisciplinary teams of professionals.
• Strong knowledge of early childhood development and family-centered practices.
• Demonstrated understanding of regulatory and compliance requirements within early intervention services.
• Demonstrated understanding of therapist productivity requirements (e.g., billable units, caseload and utilization targets) and the ability to implement and monitor them in a way that balances quality of care with operational and financial goals.
• Experience utilizing HCSIS (Home and Community Services Information System) for program monitoring, compliance, reporting, and service coordination activities.
• Proficiency with Electronic Medical Record (EMR) systems, including oversight of clinical documentation, data integrity, workflow optimization, and reporting functions.
• Excellent leadership, communication, organizational, and problem-solving skills.
Preferred Qualifications:
• Professional licensure in a therapy or human services discipline.
• Experience with Pennsylvania Early Intervention programs and regulations.
• Experience managing budgets, grants, or contracts.
• Experience implementing or improving EMR workflows and clinical documentation systems.
• Knowledge of data analysis, quality improvement methodologies, and performance metrics.
Desired Competencies:
• Strategic leadership
• Team development and supervision
• Program management
• Regulatory compliance
• Therapist productivity management and implementation
• HCSIS proficiency and reporting oversight
• EMR management, documentation compliance, and data analysis
• Relationship building
• Change management
• Conflict resolution
• Data-driven decision making
