7-10 years of operations leadership experience in janitorial or facilities management
Extensive background in commercial and industrial cleaning
Proven ability to manage large custodial teams in fast-paced settings
Expertise in floor care techniques like buffing and polishing
Knowledge of residential painting processes is a plus
Strong understanding of safety protocols for custodial work
Excellent organizational and communication skills
Responsibilities
Develop and implement janitorial policies and standards for service quality
Lead and manage a diverse custodial team to achieve operational excellence
Oversee staffing, training, and performance evaluations for team productivity
Coordinate with facilities management for routine and specialized cleaning tasks
Monitor supply inventory and manage cleaning supplies and equipment
Conduct inspections to ensure cleanliness standards are met and address deficiencies
Collaborate with health and safety teams to enforce compliance with regulations
Drive continuous improvement through data analysis and innovative cleaning techniques
Benefits
Full-time position with opportunities for career advancement
Dynamic work environment focused on excellence and accountability
Access to training programs for professional development
Collaboration with health and safety teams to ensure a safe workplace
Opportunity to implement innovative cleaning technologies and techniques
Full Job Description
Job Type
Full-time
Description
Overview We are seeking a dynamic and experienced Director of Operations to lead and elevate our cleaning and custodial services across multiple facilities. This vital role requires a proactive leader who can develop strategic initiatives, oversee daily operations, and ensure the highest standards of cleanliness, safety, and efficiency. As the driving force behind our janitorial team, you will foster a culture of excellence, accountability, and continuous improvement to create pristine environments that promote health and productivity.
Duties & Responsibilities
Develop and implement comprehensive janitorial policies, procedures, and standards to ensure consistent service quality across all sites.
Lead, motivate, and manage a diverse team of custodial staff, including supervisors and frontline cleaners, to achieve operational excellence.
Oversee scheduling, staffing levels, training programs, and performance evaluations to optimize team productivity.
Coordinate with facilities management to plan and execute routine cleaning, deep cleaning, floor care (including buffing), industrial cleaning, and specialized maintenance tasks.
Monitor supply inventory levels; order and manage cleaning supplies, equipment maintenance, and safety gear to ensure smooth operations.
Conduct regular inspections to verify cleanliness standards are met; address deficiencies promptly with corrective actions.
Collaborate with health and safety teams to enforce compliance with OSHA regulations and industry best practices for commercial and residential cleaning environments.
Drive continuous improvement initiatives by analyzing operational data, implementing innovative cleaning techniques, and adopting new technologies.
Requirements
Skills & Requirements
7-10 years of progressive operations leadership experience, preferably within janitorial, facilities management, or related service industries.
Extensive janitorial experience with a strong background in commercial cleaning, industrial cleaning, and facilities maintenance.
Proven leadership skills in managing large custodial teams within fast-paced environments.
Expertise in floor care techniques such as buffing, stripping, sealing, and polishing surfaces.
Knowledge of residential painting processes as they relate to facility upkeep is a plus.
Strong understanding of safety protocols related to custodial work including proper use of cleaning chemicals and equipment.
Excellent organizational skills with the ability to prioritize tasks efficiently while maintaining attention to detail.
Effective communication skills for training staff, coordinating with other departments, and reporting on operational performance.
