What You'll Do- Own Cloud Strategy & Architecture: Define the multi-year roadmap for OpenLoop's cloud platform (primarily AWS), including account structure, networking, compute, data, and disaster recovery. Make final calls on platform standards and technology trade-offs.
- Build & Lead the Team: Hire, develop, and lead cloud and infrastructure engineers and managers. Set clear expectations, grow technical leaders, and build a culture of ownership and operational rigor.
- Infrastructure as Code & Automation: Drive consistent, repeatable infrastructure using Terraform (or equivalent), CI/CD, and self-service tooling so product teams can ship quickly and safely.
- Security & Compliance by Design: Partner with Security and Compliance to embed HIPAA, SOC 2, and HITRUST controls into the platform: identity and access, encryption, logging, audit readiness, and vulnerability management.
- Reliability & Observability: Set SLOs, monitoring, and incident response standards with SRE. Own capacity planning, resilience, and backup/recovery for systems that support patient care.
- Cost Management (FinOps): Own cloud spend visibility and optimization. Build forecasting, tagging, and accountability so cost scales with the business, not ahead of it.
- Cross-Functional Leadership: Translate infrastructure constraints into clear options for Product, Engineering, Security, and Finance leaders. Support platform needs across OpenLoop and its subsidiaries.
Who You Are- 10+ years in infrastructure, cloud, or platform engineering, with 4+ years leading engineering teams (including managers of managers preferred).
- Deep, hands-on experience architecting and operating production workloads in AWS; experience with GCP or Azure is a plus.
- Strong command of infrastructure as code (Terraform), containers and orchestration (Docker, Kubernetes/EKS, ECS), and CI/CD.
- Proven track record of improving reliability, security posture, and cloud cost efficiency at scale.
- Experience operating in regulated environments (HIPAA, SOC 2, HITRUST, PCI, or similar).
- Clear communicator who can set direction, explain the why, and influence executives and engineers alike.
Preferred- Healthcare or health tech experience, including systems that handle PHI.
- Experience leading cloud migrations, account/landing-zone redesigns, or platform consolidation after acquisitions.
- Familiarity with AI/ML infrastructure (GPU workloads, model hosting, data pipelines).
- AWS Professional-level certifications or equivalent.
WHY YOU'LL LOVE IT:- High Ownership: Own the platform that every OpenLoop product and client depends on.
- Real Impact: Your work directly supports clinicians and patients receiving care across the country.
- Build the Org: Shape the team, standards, and culture of cloud engineering as we scale.
- Remote Flexibility: Work from anywhere in the U.S., with collaboration anchored around Central time.
Our BenefitsIn addition, for salaried positions you would also be eligible for:
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
