Essential Functions:
Job Responsibilities:
The Director of Clinical Operations shall supervise all patient care activities to assure compliance with current standards of accepted nursing and medical practice including, but not limited to, the following:
The Plan of Care
- Implement personnel and employment policies to assure that only qualified personnel are hired. Verify licensure and/or certification (as required by law) prior to employment and annually thereafter, maintain records to support competency of all allied health personnel;
- Implement hospice policies and procedures that establish and support quality patient care, cost control, and mechanisms for disciplinary action for infractions;
- Supervise employee health program;
- Assure compliance with local, state, and federal laws, and promote health and safety of employees, patients and the community, using the following non-exclusive methods:
- Resolve problems
- Perform complaint investigations
- Refer impaired personnel to proper authorities
- Provide for orientation and in-service training to employees to promote effective hospice services and safety of the patient, to familiarize staff with regulatory issues, and agency policy and procedures;
- Orient new direct health care personnel;
- Perform timely annual evaluation of performance of health care personnel;
- Assure participation in regularly scheduled appropriate continuing education for all health professionals and home health aides and homemakers;
- Assure that the care provide by the health care personnel promotes effective hospice services and the safety of the patient: and
- Assure that the hospice policies are enforced
The above statements are intended to be a summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Education and Experience:
- The DCO must be a registered nurse must be currently licensed to practice in the state of Louisiana:
- At least three years' experience as a registered nurse. One of these years shall consist of full-time experience in providing direct patient care in a hospice, home health, or oncology setting; and
- The DCO is prohibited from simultaneous/concurrent employment. While employed by the hospice, he/she may not be employed by any other licensed healthcare agency.
Other Education/Experience and/or Training:
If a registered nurse then he/she shall annually obtain at least two hours of continuing education hours related to end of life care.
Other Qualifications:
- Has not been excluded from participating in Medicare and Medicaid programs.
- Maintains eligibility to participate in Medicare and Medicaid programs throughout employment
- Capable of providing emergency care as needed for any patient
- Maintains a neat, well-groomed appearance at all times. Keeps personal appearance appropriate for patient care.
- Ability and willingness to participate appropriately in a disaster or evacuation situation.
- Participate in pre-employment and annual Tuberculosis screening.
Work Environment:
- Work will be mostly indoors, with frequent to occasional outdoor requirements. Adequate lighting and ventilation are provided in work areas.
- May be exposed to communicable diseases and/or body fluids, medical preparations, toxic substances.
- Sits, stands, bends and moves intermittently during working hours.
- Subject to interruptions.
- May encounter hostile and emotionally upset individuals through communication and involvement with residents, family members, staff members, visitors, and the public.
- May be subject to falls, burns from equipment, infectious and communicable disease, body fluids, medical preparations, hazardous or toxic substances, odors, and other hazards to health, throughout the shift or time worked.
