Director of Client Relations (aka Director of Sales)Location: Kent, WA
Sales Territory: Local radius
Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture
Salary range and comp: 100 - 130k + bonus + perks
What You'll Do: Lead and Develop a Territory Sales Team- Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
- Drive performance, accountability, and professional development
- Coach your team in sales strategies, tools, and account planning
- Lead monthly sales meetings and conduct regular reviews to keep goals on track
Act as the Territory's Sales Leader and Brand Ambassador - Serve as the go-to sales leader for your region, internally and externally
- Build authentic, lasting relationships with business clients
- Represent Ernest at appreciation events, sports outings, and client meetings
- Partner with supplier reps to drive value and strengthen relationships
Drive New Business and Grow Existing Accounts - Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
- Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
- Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
- Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes
Lead with Operational Excellence - Create and execute a yearly business plan focused on profitable growth
- Recommend process improvements to elevate the sales function
- Support company policies related to credit, collections, pricing, and more
- Approve pricing deviations and oversee sales promotions, campaigns, and contests
What You Bring- Proven B2B outside sales success
- Experience managing and growing an outside B2B sales team
- Strong leadership, communication, and coaching abilities
- Track record of strategic thinking and operational execution
- Confidence in building rapport at all levels, from clients to colleagues
- Valid driver's license and a clean driving record
- Industry experience not required, we hire for potential and performance
Let's build something great together!
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