Director of Business Development

Job Description:

Position Summary

Responsible for overseeing all aspects of organizational sales and marketing, including managing the sales and marketing team, building and maintaining strong relationships with customers and referral sources, addressing customer inquiries and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers

Hours/Schedule: Full Time

Minimum Qualifications:

• Bachelor’s degree in marketing, business, healthcare, or a related field from an accredited college or university, or the international equivalent, preferred. 

• Proven experience in implementing and managing a CRM platform. 

• Minimum of three (3) years of sales management experience, including at least two (2) years in hospice. 

• Preference given to candidates with prior hospital sales management experience and/or established relationships with health plans, hospitals, medical groups, and other managed care entities.  

• Must be a licensed driver with an insured and well-maintained automobile that meets state and/or organizational requirements.  

Key Responsibilities:

• Lead and manage assigned sales team operations. 

• Identify and develop new markets through competitive analysis. 

• Design and implement innovative sales strategies. 

• Establish and track key performance metrics and reporting. 

• Oversee the recruitment and interview process for hospice sales candidates in assigned areas. 

• Ensure the assigned sales team meets quotas and performance expectations. 

• Collaborate with staff development and Executive Leadership to support onboarding, training, and ongoing education for hospice sales teams. 

• Provide coaching and development for Hospice Consultants and Clinical Liaisons. 

• Monitor sales performance and adhere to budget and sales plan forecasts. 

• Ensure compliance with state and federal regulations, as well as internal policies and company mission. 

• Provide regular updates to senior leadership through verbal and written communication. 

• Partner with corporate and agency leaders to develop strategic business relationships. 

• Optimize referral source mix to enhance market reach and effectiveness. 

• Work closely with senior clinical and operations leaders to align and achieve company goals. 

• Perform additional business development duties as assigned to support departmental objectives.