Director, New Restaurant Models- Strategy & Operations

DoorDash

• $197K — $290K *
Food & Beverages
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in strategy & operations, consulting, or general management with a successful business oversight track record.
  • 7+ years of people management experience, including leading managers and teams from the ground up.
  • Experience leading complex cross-functional initiatives and achieving demanding objectives.
  • Strong ability to motivate and unify diverse teams, including front-line employees and executives.
  • Skilled in translating high-level strategic goals into actionable plans, adept at moving between large-scope vision and operational details.

Responsibilities

  • Build and define exclusive DoorDash-created restaurant brands that are unique in the industry.
  • Lead the development of a team to scale proprietary food concepts nationwide.
  • Own and manage the operating model for 30 kitchen locations, executing on a strategic growth plan.
  • Set the agenda for business experimentation, encouraging intelligent risk-taking and scaling successful initiatives.
  • Represent the Kitchens & New Models initiative within the US Marketplace organization, securing investment and aligning stakeholders.

Benefits

  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Wellness and commuter benefits.
  • Comprehensive medical, dental, and vision coverage.
  • Flexible paid time off and sick leave in compliance with local laws.
  • 11 paid holidays.
  • Disability and basic life insurance coverage.
  • Family-forming assistance and a mental health program.
Full Job Description
About the Role

As Director, New Restaurant Models, you will lead the team that builds DoorDash-created restaurant concepts, including scaling our existing Dashmart Kitchens Business and testing new ways to create a portfolio of ultra affordable options for customers. Examples of new models include collaborating with large Enterprise brands, vetting joint partnerships with smaller SMB merchants, and building our own network of kitchens. You'll set the operating model, build the team, and grow this business from its current footprint into a national offering. This is a high-visibility, entrepreneurial role at the intersection of product, operations, and partnerships - building something that doesn't exist anywhere else on the platform. You will report into a Director on our Restaurant team in our Marketplace organization.
You're excited about this opportunity because you will...
  • Build - Define and scale DoorDash-created exclusive restaurant brands, setting direction for a business that doesn't exist anywhere else in the industry.
  • Lead - Build and develop a team capable of scaling our proprietary food concepts nationally, and continually look for ways to grow the business and its impact
  • Operate - Own the operating model and results for a 30-kitchen business, turning an ambiguous 2027 scale goal into an execution plan your team runs against every day
  • Experiment - Set the testing agenda for the business, back your team to take smart risks, and scale what works even when there's no obvious right answer.
  • Influence - Represent Kitchens & New Models across the US Marketplace org - shaping roadmaps, securing investment, and aligning senior stakeholders.
We're excited about you because...
  • You have 12+ years of experience in strategy & operations, consulting, or general management, with a track record of owning a business line, P&L, or major strategic initiative; high-growth startup experience is a plus.
  • You have 7+ years of people management experience, including experience managing managers or building a team from the ground up.
  • You have led complex, cross-functional initiatives at an organizational level and delivered results against ambitious goals.
  • You can motivate and align people at every level of the organization, from frontline teams to executives..
  • You can translate ambiguous, high-level goals into concrete execution plans, and move fluidly between strategic altitude and operational detail.
  • You love getting into the weeds, and know when that's the right level to operate at versus when to zoom out.


Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$197,200-$290,000 USD

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