Fresh Direct, Inc.

Director, Merchandising (Meat, Poultry, Seafood & Deli)

Fresh Direct, Inc.$160K — $180K *
Bronx, NY 10467In-Person
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10+ years' experience in Grocery Retail, eCommerce, or related industry with a focus on Perishable departments desired.
  • Excellent oral and written communication skills with presentation capabilities.
  • Strong analytical skills with superior organizational abilities.
  • Proficiency in Microsoft Office, especially Excel, for data handling and reporting.
  • Significant project management experience managing mid-sized projects effectively.
  • Proven track record of developing and mentoring teams successfully.
  • Strong executive presence with ability to influence senior leadership.

Responsibilities

  • Own and manage Category Management, Merchandising, and Pricing for the designated department.
  • Develop and implement category plans aimed at increasing sales and optimizing product assortment.
  • Monitor financial and operational performance against established goals and take corrective actions as necessary.
  • Coach and develop Category Managers to promote a culture of accountability and teamwork.
  • Enforce vendor performance metrics and assess supplier capabilities to enhance product delivery.
  • Forge and maintain strategic vendor partnerships to drive mutual success.
  • Supervise daily operations to ensure timeliness and accuracy in departmental tasks.

Benefits

  • Competitive compensation and comprehensive benefits package.
  • Generous PTO, Safe & Sick Time, and Paid Holidays offered to employees.
  • Health insurance covering Medical, Vision, and Dental options, plus Voluntary Disability.
  • 401(k) with employer matching and Life Insurance included.
  • Modern Bronx campus amenities such as an onsite basketball court, cafeteria, and employee market.
  • Complimentary onsite parking and free shuttle bus service from the nearby Subway station.
  • Opportunities for training and leadership development, with tuition discounts available at local colleges.
  • 20% employee discount on online FreshDirect orders and 50% off onsite employee market purchases.
  • Mobile phone discounts through T-Mobile and Verizon partnerships.
  • Reduced gym membership fees through NYSC.
Full Job Description
Description

The Role

The Director of Meat, Poultry, Seafood and Deli owns Category Management, Merchandising, and Pricing for the department, driving performance through strategic category plans, vendor accountability, and cross-functional collaboration. This leader will build and coach a team of category experts while fostering a culture of customer-centric excellence. The ideal candidate brings proven merchandising success, including product sourcing, eCommerce strategy, and grocery supply chain expertise and a genuine passion for food.

What You'll Do
• Own Category Management, Merchandising, and Pricing for the Meat, Poultry, Seafood, and Deli department.
• Build and execute category plans that grow sales, sharpen assortment, optimize space, and balance pricing with efficient product flow.
• Continuously evaluate department financial and operational performance against goals, driving corrective action when needed.
• Coach and develop a team of Category Managers, building a culture of accountability, achievement, and collaboration.
• Hold vendors accountable to negotiated performance metrics (i.e. sales, service levels, funding, marketing, and compliance) while assessing supplier capability and viability.
• Cultivate strategic vendor partnerships that unlock synergies, maximize resources, and drive mutual growth.
• Oversee daily and weekly department operations to ensure work is completed accurately and on time.
• Partner cross-functionally with suppliers and internal teams to strengthen supply chain, procurement, replenishment, and inventory strategies across Fresh divisions.
• Respond quickly to food safety issues and implement preventative measures.
• Drive continuous improvement with Operations, and institute methods that elevate quality perception and customer experience.

What You'll Bring
  • 8-10+ years' experience in Grocery Retail, eCommerce, or related industry. Experience within Perishable departments is preferred.
  • Excellent oral and written communication skills including presentation skills
  • Analytically minded with strong organizational skills
  • Proficiency in Microsoft Office suite, particularly in Excel.
  • Significant project management experience, and an ability to manage mid-sized projects.
  • Demonstrated success developing and building strong teams.
  • Strong executive presence with a proven ability to present to and influence senior leadership, translating category strategy into compelling, actionable recommendations.


Salary

$160,000 - $180,000

Total Rewards & Benefits
• Competitive compensation and comprehensive benefits
• PTO, Safe & Sick Time, and Paid Holidays
• Medical, Vision, Dental, and Voluntary Disability coverage
• 401(k) with employer match and Life Insurance
• State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market
• Onsite FREE parking
• FREE employee shuttle bus service from nearby Subway station
• Training, leadership development, and tuition discount at local colleges
• 20% employee discount on FreshDirect online orders and Brooklyn wine store
• Minimum 50% employee discount at our onsite employee market
• Mobile phone discounts through partnerships with T-Mobile and Verizon
• Gym membership discounts through NYSC

Our CultureWe embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.

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About Fresh Direct, Inc.

Fresh Direct is an online grocery delivery service that delivers to residences and offices in the New York City metropolitan area. The company offers fresh produce, meat and seafood, dairy, deli, bakery, and pantry items, as well as prepared meals and meal kits. Fresh Direct was founded in 1999 and is headquartered in Bronx, New York.
Learn more about Fresh Direct, Inc.
Size
3,000 employees
Industry
Founded
1998

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