WW Grainger

Director, Manufacturing Operations

WW Grainger • $148K — $248K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in Operations, Manufacturing, Engineering, Supply Chain, Business, or related field.
  • 5+ years of senior manufacturing or operations leadership experience.
  • Experience leading managers within a production environment.
  • Demonstrated success in improving productivity and operational performance.
  • Experience scaling production systems and operational models.

Responsibilities

  • Lead production execution and planning across multiple teams.
  • Drive continuous improvement in efficiency and quality metrics.
  • Design and enhance scalable production systems to support growth.
  • Develop strategies to meet increasing customer demand.
  • Build performance metrics and accountability systems for operational excellence.
  • Lead and cultivate a culture of safety and continuous improvement within teams.
  • Identify and resolve operational constraints impacting performance.

Benefits

  • Medical, dental, vision, and life insurance with coverage starting on day one.
  • 18 paid time off (PTO) days annually and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan, no employee contribution required.
  • Tuition reimbursement, student loan refinancing, and financial counseling offered.
  • Comprehensive maternity support with up to 14 weeks paid leave for birth parents.
Full Job Description
Work Location Type: Onsite

Req Number 335099

Compensation

The anticipated base pay compensation range for this position is $148,900.00 - $248,200.00. This role is eligible for an incentive target of up to 25%, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.


For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Help Build the Next Generation of Inventory Management

Grainger Frictionless is transforming how businesses manage inventory through an innovative combination of hardware, software, computer vision, and automation. As one of Grainger's fastest-growing businesses, we're scaling rapidly and investing in the operational capabilities needed to support continued growth.

We are seeking an accomplished manufacturing and operations leader to oversee our Santa Ana production operation while helping define the manufacturing model that will support the future as the business scales.

As Director of Manufacturing Operations, you will be responsible for delivering reliable, high-quality production performance today while building the systems, processes, and operating capabilities needed to scale tomorrow. This role requires a leader who can balance operational execution with long-term systems thinking, bringing together manufacturing, quality, engineering disciplines, workforce planning, and continuous improvement to support a growing business.

You will have broad influence across production operations, manufacturing strategy, quality, planning, operational excellence, compliance, organizational development, and future scalability while partnering directly with executive leadership to shape what's next. This is an onsite position at our Santa Ana, California location.

What You'll Own

As the senior manufacturing leader for Grainger Frictionless, you will:
  • Lead all aspects of production execution, manufacturing planning, quality, maintenance, process improvement, and operational readiness.
  • Deliver efficient, and reliable manufacturing performance while driving continuous improvement across productivity, quality, throughput, and cost.
  • Design and improve scalable production systems, material flow processes, labor models, standard work, and operating practices that support business growth.
  • Develop manufacturing strategies that align capacity, labor, equipment, and operational resources with increasing customer demand.
  • Build and institutionalize performance metrics, accountability systems, operating rhythms, and management processes that drive executional excellence.
  • Lead and develop a team of managers and functional leaders while creating a culture of safety, accountability, quality, and continuous improvement.
  • Identify operational constraints and implement solutions that improve scalability, efficiency, product quality, and customer outcomes.
  • Evaluate when current production capabilities, equipment, facilities, or organizational structures no longer support business needs and recommend future-state solutions.
  • Partner across engineering, supply chain, finance, procurement, HR, and executive leadership to drive operational and business performance.
  • Help establish more mature demand planning, capacity planning, and S&OP-style processes that improve operational planning as the business scales.
  • Ensure compliance with applicable manufacturing, product safety, quality, regulatory, and code requirements.
  • Partner closely with Environmental Health & Safety leaders to maintain a strong culture of safety and operational compliance.


What Makes This Opportunity Unique

This role is about much more than running a manufacturing facility.

You will inherit a growing operation with significant opportunity to strengthen systems, improve execution, and build long-term scalability. As the business grows, you will help define what manufacturing looks like for Grainger Frictionless in the future, influencing operating models, production capabilities, organizational design, and capacity strategies that support continued expansion.

The ideal candidate is energized by:
  • Scaling operations during periods of rapid growth
  • Building structure in evolving environments
  • Designing and improving production systems
  • Leading through ambiguity and change
  • Developing high-performing teams and leaders
  • Solving complex operational challenges
  • Influencing executive stakeholders and shaping strategy


You Have:
  • Bachelor's degree or equivalent experience in Operations, Manufacturing, Engineering, Supply Chain, Business, or a related field.
  • 5+ years of senior manufacturing or operations leadership experience.
  • Experience leading managers and other people leaders within a production environment.
  • Demonstrated success leading manufacturing operations while improving productivity, quality, operational performance, and business results.
  • Experience designing, improving, or scaling production systems, operating models, or manufacturing processes.
  • Proven ownership of operating budgets, productivity initiatives, and cost-improvement efforts.
  • Proven experience with operational transformation and scale in a complex environment.
  • Strong business acumen and the ability to connect operational decisions to business outcomes.


Preferred Qualifications
  • Experience applying Industrial Engineering, Manufacturing Engineering, Lean Manufacturing, Six Sigma, Operational Excellence, or related disciplines to improve production performance.
  • Demonstrated ability to optimize material flow, labor productivity, quality systems, throughput, and manufacturing efficiency.
  • Experience implementing standard work, performance management systems, and scalable operational processes.
  • Experience with demand planning, capacity planning, S&OP, or demand-to-supply execution processes.
  • Experience in high-growth manufacturing, automation, technology-enabled production, industrial products, or similarly evolving environments.


Leadership Profile

We're looking for a leader who can successfully balance strategic vision with operational execution.

You build trust quickly, develop strong teams, and translate complexity into practical action. You're comfortable making decisions on the production floor while also helping executive leaders think through long-term capacity, investment, and growth strategies. You bring a systems mindset and understand how manufacturing, quality, planning, people, and process design must work together to create scalable business performance.

Why Grainger Frictionless

At Grainger Frictionless, you'll have the opportunity to shape a business that is redefining inventory management through technology, automation, and innovative physical solutions.

You'll lead a critical production operation, influence strategic decisions, and help build the manufacturing capabilities, planning processes, and operational systems required for the next stage of growth.

If you're passionate about building scalable operations, developing exceptional teams, and creating the systems that power future growth, we'd love to hear from you.

About WW Grainger

W.W. Grainger (NYSE: GWW), with 2008 sales of $6.9 billion, is the leading broad-line supplier of facilities maintenance products serving businesses and institutions in the United States, Canada, Mexico, China, India and Panama. Through a highly integrated network including nearly 600 branches, 18 distribution centers and multiple Web sites, Grainger's employees help customers get the job done, saving them time and money by having the right products to keep their facilities running.

WW Grainger Careers

Join the dynamic team at WW Grainger, a leading broad line supplier of maintenance, repair, and operating products, where job opportunities abound in an environment ripe with innovation and leadership. At WW Grainger, we are committed to fostering an inclusive culture that values diversity and encourages professional growth through comprehensive diversity training and leadership development.

Work You’ll Do

At WW Grainger, you’ll be part of a robust team that’s dedicated to excellence. Whether you’re looking to start your career through our internship programs or seeking to advance as a seasoned professional, WW Grainger offers a path filled with opportunities for growth and learning. Our team members are equipped with the skills needed to lead industries and drive innovation at every level of the company.

Explore Job Opportunities and Employment

WW Grainger is not just hiring; we are building a future. Explore the numerous job opportunities across various departments where you can put your skills to test and contribute to our mission. From positions in supply chain management to customer service, technology to sales, WW Grainger seeks passionate, curious, and solution-driven team players.

Innovate and Lead

Join a company where innovation is at the core of our business strategy. WW Grainger’s leadership in the industry is enhanced by our commitment to innovation and continuous improvement. Our employees are encouraged to think big and act boldly, driving change that influences the entire market.

Career Development and Benefits

Invest in your future with WW Grainger’s unmatched career development programs. Go as far as your ambition takes you with near-limitless opportunities to advance your career supported by extensive training, development, and certification support. Enjoy a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families.

Internship Programs and Entry-Level Positions

Kickstart your career with WW Grainger through our internship programs or entry-level positions. Gain hands-on experience, build your resume, and make invaluable networking connections that will pave the way for a successful career. Our internships provide a unique insight into the workings of a major company and serve as a gateway to full-time employment.

Join Our Team

Search open positions that match your skills and interests. We look for individuals who are eager to drive their own career path while contributing to a team that values hard work and creativity.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at WW Grainger.

Interview and Resume Tips

Prepare for your interview at WW Grainger with resources that help you stand out. Learn what we look for in potential hires and how to effectively highlight your experiences and skills on your resume. At WW Grainger, we are more than a company—we are a community. We are dedicated to maintaining an environment where every team member feels valued and has the opportunity to excel. Join us in our mission to help professionals keep their operations running and their people safe.
Learn more about WW Grainger
Size
22,700 employees
Market Cap
$28.3 billion
Industry
Net Income
$695 million
Founded
1927
5 Year Trend
+5.1%
Revenue
$11.7 billion
NASDAQ

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