OverviewThe Learning & Development Director position is responsible for the development, implementation, and maintenance of training materials and programs for everything from new hire training to career progression training in a fast-growing, dynamic environment. You will deliver new hire and refresher training to one or more HUB programs; additionally, then you will coordinate the planning and delivery of programs that require SMEs/Specialists.
Responsibilities- Plan the implementation and facilitation of training programs, material production and distribution for one or more HUB programs
- Using established models, develop training materials and evaluation processes for new-hire, upgrade, and refresher training
- Coordinate logistical support, course development, delivery, evaluation, process measurements, and cost management for program launch, as well as on-going training for assigned team(s)
- Coordinate with the role's supervisor in the development of strategic training plans for HUB team(s)
- Communicates routinely with program managers and QA/QC to continuously evaluate the training needs of the assigned HUB team(s), and plans new or upgrade training programs
- Plan delivery of new/upgrade systems training by coordinating with Manager, Technical Training or by developing/delivering the training for the assigned HUB team(s)
- Analyze the need for additional training staff; communicate requirements with cost/benefit analysis to the supervisor
- Hire and manage staff of Training Associates, provide performance feedback and conduct performance evaluations
- Build solid cross-functional relationships within the company
- On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
- Ensure all SOPs are followed with consistency
- Conducts miscellaneous tasks or projects as assigned
Qualifications- Bachelor's degree or equivalent work experience strongly preferred; and 3-5 yrs experience working in the pharmaceutical industry preferred
- At least three years' training experience required; with previous training leadership experience preferred
- At least one year of Reimbursement Case Management experience
- Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others
- Excellent presentation and communication skills, both verbal and written
- Ability to work in a fast-paced, time-sensitive and ever-changing environment while maintaining enthusiasm while training
- Ability to coach, counsel, and support the professional growth of a team of training professionals
- High learning agility with respect to computer literacy, including competency with Microsoft Office software especially PowerPoint and Excel
- Experience using Adobe Captivate to develop basic e-learning modules a plus
Why Work for Valeris?We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
- Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
- Additional health support, including telehealth and Employee Assistance Program (EAP) services
- Company match on Health Savings Account contributions
- Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
- Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
- 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
- Paid Time Off (PTO) and Sick Leave to support work-life balance
- Team members receive nine paid holidays plus two floating holidays
- Opportunities for advancement in a company that supports personal and professional growth
- A challenging, stimulating work environment that encourages new ideas
- Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
- A mission-driven, inclusive culture where your work makes a meaningful impact
