IQVIA

Director, Key Account Management - IQVIA Clinical Technology

IQVIA • $111K — $309K *
Carlsbad, CA 92009In-Person
Healthcare
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Extensive knowledge of Clinical Technology solutions
  • 10+ years in a Sales or business development role within regulated industries
  • Proven track record managing mid to high-level contacts
  • Strong organizational and project management skills
  • Excellent analytical skills in assessing customer business data
  • Adaptability and flexibility to changing priorities
  • Exceptional attention to detail and ability to multitask

Responsibilities

  • Engage with clients to build strong professional relationships
  • Develop in-depth knowledge of client business priorities and culture
  • Solicit client feedback on IQVIA's engagement
  • Diffuse tensions and complaints between IQVIA and clients
  • Manage strategic account relationships individually or with sales teams
  • Identify customer needs and propose tailored solutions
  • Collaborate with internal teams to support the sales cycle

Benefits

  • Comprehensive health and welfare benefits
  • Opportunities for bonuses and incentive plans
  • Flexible working arrangements
  • Access to cutting-edge technologies and training programs
  • Career development pathways within the company
Full Job Description
Director, Key Account Management - IQVIA Clinical Technology

IQVIA Technologies helps life sciences companies accelerate innovation to make a greater impact on human health. Our transformative technologies harness intelligence, integrate industry leading data and analytics, and use advances AI/ML capabilities to unleash business potential - faster.

Our goal is to empower our clients with the technology and digital solutions they need to enhance people's lives and improve healthcare around the world. We provide connecting experience, Data, and Technology to optimize clinical experience, our digital Suites are created to engage the patient and improve the speed and agility of clinical research.

Responsibilities

Client engagement and understanding of client business.
  • Maintains and further establishes strong professional relationships across the client organization; with a particular focus on e-clinical Technology, proactively but appropriately engages with client teams.
  • Responsible for developing and maintaining deep client knowledge; understanding of their business priorities, organizational culture, product portfolio and pipeline, spend/budget priorities.
  • Manages a systematic client-feedback approach, soliciting information from client teams about experience of working with IQVIA.
  • Go-to person to diffuse tensions and complaints emanating from IQVIA engagements for both IQVIA and Client Teams


Operations management : Leads on the operational management and oversight of IQVIA's Clinical Technology activities for local and International markets
  • Manage assigned strategic and key account relationships individually or in coordination with Global and Regional Sales Teams
  • Identify and respond to customer needs to define potential opportunities for Clinical Technology and propose appropriate tailored solution in line with client needs.
  • Collaborates with IQVIA's Internal RFX, Pricing & Contracts team to support the sales cycle from RFX to sale.
  • Collaborates with other members of IQVIA Clinical technology team to support the sales strategy (e.g., solution engineers, product team, other technology, or services team members etc.)


Shaping client's perception of IQVIA
  • Identifies opportunities to engage with Client teams to bring relevant marketing and Thought Leadership materials.
  • Manages the annual Strategic Management Review conference.
  • Identifies, or creates opportunities to introduce relevant IQVIANs or teams who are working in areas of high interest for the client, as part of 'peer to peer' engagement (i.e., beyond IQVIA capability presentations, or specific pitches / RFPs)


Bringing innovation to Client
  • Builds on their knowledge of client priorities and in close partnership with the Technology Business Partner and Global Account Director identifies strategic discussions and major opportunities for IQVIA.
  • Actively engages in the Sales and Account Management community, bringing in relevant ideas and success stories from other major accounts.


Requirements
  • Extensive knowledge of Clinical Technology solutions
  • 10+ years of experience of working in a Sales, business development or similar position within the pharmaceutical, CRO, health, life science or other related regulated industry
  • Proven track record of managing mid-level and high-level contacts
  • Strong organizational, planning, project management skills
  • A developing record of customer contacts at the outsourcing, procurement and mid - management level
  • Excellent Business/Industry awareness and a thorough understanding of industry trends and impact on the business
  • Excellent analytical skills in assessing and interpreting customer business data
  • Ability to maintain demanding timelines
  • Ability to influence others internally and externally
  • Adaptability and flexibility to changing priorities
  • Demonstrated ability to work creatively in a fast-paced environment
  • Exceptional attention to detail and ability to work simultaneously on multiple priorities
  • Ability to work independently and as a team player
  • Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel
  • Excellent oral and written communication skills
  • Ability to establish and maintain effective working relationships with co-workers, managers, and clients


The potential base pay range for this role, when annualized, is $111,200.00 - $309,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About IQVIA

Innovex offers superior and creative advice to corporations. In addition, they raised venture capital for our own affiliate companies, in addition to having assisted clients in fund-raising efforts, new venture outreaches, and financing. Their engineers and technical staff offer varied backgrounds in manufacturing, high tech, product design, quality control, safety, biomechanics, and robotics.

IQVIA Careers

Join the vibrant team at IQVIA, a leading global provider of advanced analytics, technology solutions, and clinical research services to the healthcare industry. IQVIA is recognized for its commitment to innovation, leadership in healthcare, and a culture that celebrates diversity and inclusion.

Work You’ll Do

At IQVIA, we offer job opportunities that empower you to leverage your skills and drive healthcare forward. Become part of a team that thrives on innovation and the pursuit of operational excellence, helping to improve patient outcomes across the globe.

Transform Your Career

IQVIA is the place where you can transform the world of healthcare while advancing your career. With a variety of positions available, from research and development to business analytics, IQVIA is at the forefront of the industry. Our leadership is committed to fostering a culture of growth and professional development, making IQVIA a prime environment for both seasoned professionals and those seeking an internship to kickstart their career.

Innovative Work Environment

Join over 50,000 dedicated professionals in a dynamic environment where technology meets healthcare. At IQVIA, innovation isn’t just a buzzword; it's the backbone of how we solve complex challenges. With cutting-edge resources and a collaborative global team, your work at IQVIA directly contributes to advancements in life sciences.

Career Development and Benefits

IQVIA believes in nurturing its team members not just as employees but as individuals seeking to grow their careers. We support this with unmatched benefits, diversity training, and opportunities for leadership development. Our commitment to your career growth is matched by our dedication to providing a supportive and inclusive workplace.

Explore Job Opportunities

Whether you’re looking for a full-time position, part-time work, or a graduate internship, IQVIA offers a range of employment options to match your career ambitions. Our hiring process is designed to be transparent and engaging, helping you to understand where your skills can best be utilized within the company.

Networking and Professional Development

At IQVIA, networking and professional development are part of our DNA. Engage with industry leaders, participate in global conferences, and take advantage of our in-house training programs designed to enhance your skills and advance your career.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at IQVIA and find where you can make an impact.

Keep Up to Date

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Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at IQVIA. Embark on a journey of growth, innovation, and leadership at IQVIA. Shape your future in an environment that values diversity and fosters professional development. Join IQVIA today and transform healthcare through the power of information and technology.
Learn more about IQVIA
Size
82,000 employees
Market Cap
$37.5 billion
Industry
Pharmaceuticals & Biotech
Net Income
$279 million
Founded
2016
5 Year Trend
+15.3%
Revenue
$11.3 billion
NASDAQ
IQV
* Ladders Estimates

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