Job DescriptionWe are seeking a strategic, hands-on IT Transformation Leader to drive the end-to-end digital and technology modernization of our office products distribution business. This role will lead the transformation of legacy systems, processes, and capabilities into a modern, scalable, customer-centric digital platform that supports frictionless B2B engagement, real-time supply chain visibility, personalized local service at global scale, and measurable productivity gains for small-to-mid businesses, offices, schools, and government customers.
The ideal candidate brings proven experience leading large-scale IT/digital transformations in wholesale distribution, logistics, supply chain, or B2B retail/wholesale environments - with a strong emphasis on ERP modernization, e-commerce enablement, data-driven operations, and cloud migration.
Primary Responsibilities:- Develop & Execute IT Transformation Strategy: Starting with a full understanding of the tech stack in terms of cost, usage, and interconnectedness, define and lead a multi-year roadmap aligned with business goals: becoming the most trusted/indispensable partner through global scale + deeply personalized local expertise. Prioritize initiatives in ERP, warehouse management systems (WMS), transportation management (TMS), order management, and customer portals.
- Modernize Core Systems & Architecture:Specifically in the areas of 1 CRM for both Customer Service and Sellers to leverage,Lead migration from legacy on-premises systems to cloud-native, modular architectures. Implement integrated platforms for end-to-end visibility (Drivers 2
0 Sellers 2
0 Customer Service). In addition to commercial, this role should support the Supply Chain team to better measure On Time Delivery and enable commercial functionality at the Point of Sale.
- Drive Digital Customer & Operational Excellence Enable frictionless B2B experiences: omnichannel e-commerce (e.g. enabling returns in the system), AI-powered product recommendations, real-time pricing/inventory, and measurable ROI dashboards for customers. This role should also develop a 2027 roadmap for the new e-commerce site for the ODP Business Solutions team.
- Lead Change Management & Adoption: Partner with business units (sales, supply chain, finance, customer service) to drive adoption of new tools and processes. Specially, as we design a local market structure and pilot those markets in Atlanta, Dallas, and Phoenix, the IT Transformation leader needs to enable the markets success with dashboard and scorecard visibility.
- Governance, Risk: Support the pricing team in the upgrade and enablement of the Pros tool that matches our future state processes.
- Team Leadership & Budget Oversight: Ensure we are making smart decisions to reduce our tech stack while increasing the speed, functionality, user experience, and customer experience of our tools.
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Education and Experience:- 7+ years in a leadership role, with 5+ years leading enterprise-wide digital/IT transformations in distribution, wholesale, logistics, supply chain, or B2B retail industries (office products, industrial supplies, foodservice distribution, or similar highly preferred).
- Proven track record delivering complex programs: ERP implementations (SAP S/4, Oracle, Microsoft Dynamics 365), cloud migration (AWS/Azure/Google), e-commerce platforms, WMS/TMS upgrades, and data/analytics modernization.
- Strong understanding of B2B distribution challenges: multi-channel order management, inventory optimization, last-mile delivery, pricing complexity, customer segmentation (SMB, education, enterprise), and supply chain resilience.
- Bachelor's or Master's in Computer Science, Information Systems, Business, or related field; MBA or advanced degree a plus.
- Certifications: PMP, ITIL, Lean Six Sigma, AWS/Azure, or similar highly valued.
Preferred Skills & Attributes- Deep knowledge of distribution-specific technologies: Pros Pricing, SalesForce.com, Blue Yonder, SAP EWM, HighJump, or similar.
- Familiarity with emerging tech in distribution: AI/ML for demand sensing, blockchain for traceability, IoT for warehouse/asset tracking, RPA for order processing.
- Exceptional communication & influence skills - able to translate tech strategy into business value for non-technical leaders.
- Results-oriented with a bias for action; thrives in fast-paced, matrixed environments.
- Ability to challenge, respectfully and ensure we're driving the business to succeed on the tasks
Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
How to Apply: Click the "Apply Now" button and follow the instructions on each page. When you have completed the application, click the "Submit" button.
