McKesson

Director, IT Organizational Change Management

McKesson$126K — $169K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Advanced knowledge of change management and transformation leadership in large technology environments.
  • Exceptional communication and executive storytelling skills.
  • Experience leading complex, multi-initiative change portfolios.
  • Demonstrated adaptability to rapidly changing trends and technologies.
  • Intellectual curiosity with a proven history of innovative problem solving.
  • Strong comfort with ambiguity and risk within transformation environments.
  • In-depth understanding of AI, automation, and digital transformation implications on workforce strategy.

Responsibilities

  • Direct the development and execution of change management strategies aligned with AI and digital modernization.
  • Lead cross-functional change program planning and implement digital and data-driven tools.
  • Oversee integrated change portfolios to ensure delivery and manage risk.
  • Shape standards and performance measures for governance activities within the technology organization.
  • Optimize stakeholder engagement and adoption through continuous improvement and analytics.
  • Translate insights into actionable change strategies, utilizing learning agility.
  • Manage budgets and financial oversight for the change function.

Benefits

  • Flexible work model with partial remote options available.
  • Opportunities for professional development and continuous learning.
  • Supportive culture promoting experimentation and resilience.
  • Access to innovative digital tools and resources to enhance performance.
Full Job Description
About the Role

Position Summary
The IT Organizational Change Management Director provides strategic leadership for enterprise change across a large, complex technology organization ensuring execution against organizational goals and delivery of committed value in an increasingly digital and AI-enabled environment. This role develops and implements adaptive, forward-looking change strategies across a portfolio of strategic investments, technology transformations, and initiatives-leveraging learning agility, intellectual curiosity, and calculated risk-taking to continuously evolve approaches in the face of rapid disruption.

This position anticipates and responds to the organizational impacts of emerging technologies-including AI, automation, and advanced digital tools-ensuring change strategies account for shifting workforce expectations, new ways of working, and evolving capability needs.

This leader oversees major change initiatives, governance frameworks, and budgets, ensuring alignment with enterprise strategy, regulatory expectations, and adoption outcomes. The Director leads high-performing teams and fosters a culture of experimentation, continuous learning, and resilience-enabling the organization to navigate ambiguity and scale transformation effectively.

Serving as a trusted advisor, the Director influences enterprise decision-making and partners with senior leaders to drive integrated transformation outcomes. The role strengthens change governance, enhances adoption workflows through digital enablement, and champions continuous improvement. It also ensures vendors and partners are aligned to deliver innovative, scalable solutions that accelerate McKesson's long-term digital and transformation objectives.

What You'll Do
  • Direct development and execution of enterprise change management strategies, aligning change priorities with AI-enabled transformation, digital modernization, and evolving business models.
  • Lead cross-functional planning and implementation of change programs, tools, and leverage digital tools, automation, and data-driven insights.
  • Oversee integrated change portfolios, collaborating with Technology and Business leaders to ensure consistent delivery, risk mitigation, and mitigation of cumulative change saturation.
  • Provide leadership for change governance activities, shaping standards, performance measures, adoption metrics, and compliance expectations across the technology organization.
  • Optimize change processes, stakeholder engagement, and adoption performance through continuous improvement, analytics, and data-driven decision-making.
  • Lead with learning agility and curiosity and translating insights into actionable change strategies.
  • Manage budgets, forecasts, and investment priorities for the change function; drive year-over-year cost improvements and financial stewardship.
  • Oversee vendor strategy, contract alignment, and service-level performance for change-related partners, serving as relationship owner when required.
  • Serve as a thought leader by analyzing trends, developing strategic recommendations, and advising senior leadership on emerging transformation opportunities, organizational readiness, and resistance management.
  • Other duties may be assigned as needed to meet Company goals


Basic Requirements
  • Advanced knowledge of enterprise change management, transformation program leadership, governance, and strategic planning for large-scale technology environments.
  • Advanced communication and executive-level storytelling skills for presenting insights, recommendations, and strategic direction on transformation outcomes.
  • Ability to lead multi-initiative change portfolios and consult as a senior adviser to executives, peer Directors, and cross-functional leaders.
  • Demonstrated learning agility and adaptability, with the ability to rapidly understand and respond to emerging trends, technologies, and evolving business needs.
  • Intellectual curiosity and innovation mindset, with a track record of exploring new approaches, tools, and ideas to improve organizational outcomes.
  • Comfort with ambiguity and risk, including the ability to make informed decisions and lead through uncertainty in fast-evolving transformation environments.
  • Strong understanding of AI, automation, and digital transformation trends and their implications for workforce strategy, organizational design, and change management.
  • Strong understanding of financial management, operational controls, and adoption/performance measurement frameworks.
  • Demonstrated ability to influence without authority in highly matrixed environments, build partnerships, and align diverse stakeholders toward shared goals.


Preferred Skills
  • Preferred: Prosci, CCMP, ACMP, or equivalent change management certification; experience with digital transformation, cloud migration, agile transformation, platform modernization, or operating model redesign.


Business Experience
  • Bachelor's degree in Business, Organizational Development, Human Resources, Psychology, Communications, Information Technology, or related field (or equivalent experience); Master's degree preferred.
  • 12+ years of professional experience, including 10+ years leading organizational change management or business transformation, with 4+ years (5+ preferred) of management responsibility leading high-performing teams.
  • Experience directing change operations across multiple teams or disciplines and delivering complex, cross-functional transformation initiatives within enterprise-scale technology organizations.
  • Deep exposure to strategic planning, change governance structures, financial oversight, portfolio management, and enterprise program execution.
  • Proven ability to manage senior-level stakeholders and guide organizational change in highly matrixed environments.


Work Model / Physical Requirements

We are Flex and Connect with 2 days a week in office

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$126,900 - $169,200

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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