Dewberry

Director, IT Operations

Dewberry • $187K — $241K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong technical background in enterprise infrastructure including networking, servers, and security technologies.
  • Excellent communication and stakeholder management skills.
  • Proven experience in managing large IT teams and driving high performance.
  • Experience with large-scale IT operations and service delivery.
  • Knowledge of budget management aligned to organizational goals.
  • Familiarity with AI technologies is a plus.

Responsibilities

  • Ensure effective collaboration across IT Operations, IT teams, and external stakeholders.
  • Oversee and enhance the reliability and compliance of enterprise infrastructure.
  • Establish and refine operational metrics and standards for efficiency and improvement.
  • Direct the integration of business technologies aligned with organizational goals.
  • Collaborate with cybersecurity to maintain effective security architecture and controls.
  • Manage operational and capital budgets for resource allocation and cost control.
  • Mentor and develop a high-performing IT service team.

Benefits

  • Opportunity to lead a significant IT operations team at Dewberry.
  • Position based at the company's headquarters in Fairfax, VA.
  • Focus on continuous improvement and operational efficiency.
  • Involvement with the latest technologies and cybersecurity initiatives.
  • Professional development opportunities in team leadership and budget management.
Full Job Description
Job Description

Dewberry is seeking a Director, IT Operations to join Corporate IT Services. Reporting to the Deputy CIO, this role oversees five IT managers and is based at our Fairfax, VA headquarters.

 

Responsibilities
  • Ensure effective communication, collaboration, and alignment across IT Operations, other IT teams, and external stakeholders.
  • Oversee enterprise infrastructure, including networks, systems, data storage, internet connectivity, security controls, etc. ensuring reliability, performance, availability, and compliance.
  • Establish, monitor, and improve operational metrics, service levels, standards, procedures, and documentation to drive efficiency, consistency, and continuous improvement.
  • Direct selection, implementation, enhancement, and support of business technologies and services, ensuring alignment with organizational goals and evolving business needs.
  • Partner with Cybersecurity, Compliance, etc. to implement and maintain security architecture, controls, and operational safeguards.
  • Develop and manage operational and capital budgets, ensuring effective resource allocation, cost control, and alignment with business priorities.
  • Build, mentor, and develop a high-performing team capable of delivering exceptional IT services.
Required Skills & Required Experience
  • Must have a very technical background with deep knowledge of enterprise infrastructure, including networking, servers, storage, disaster recovery, security technologies, and performance management.
  • Strong communication and stakeholder management skills, including the ability to build relationships and influence decisions across all levels of the organization.
  • Proven leadership experience managing large IT teams with the ability to inspire collaboration, accountability, and high performance.
  • Demonstrated experience managing large-scale IT operations, service delivery, operational processes, and technology initiatives.
  • Experience developing and managing operational and capital budgets aligned to organizational goals.
  • AI experience is positive.

Education & Certifications

  • Bachelor’s degree in information systems, Computer Science, or a related field, or equivalent combination of education and experience.
  • ITIL experience and certification is preferred.

*At this time, Dewberry will not sponsor a new applicant for work authorization.

 

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Salary Range

The projected range for this position is $187,000-$241,000 annually in our Fairfax, VA office. Depending upon other factors, i.e., skills, experience, location, market conditions, the range may vary slightly.

About Dewberry

Dewberry is a professional services firm specializing in engineering, architecture, environmental sciences, and planning services. The company was founded in 1956 and is headquartered in Fairfax, Virginia. Dewberry has over 50 locations throughout the United States and employs over 2,000 professionals. The company provides services to a variety of industries, including transportation, water, energy, and government. Dewberry has been recognized for its work on a number of high-profile projects, including the World Trade Center Memorial in New York City and the National Museum of African American History and Culture in Washington, D.C.
Learn more about Dewberry
Size
2,000 employees
Industry
Founded
1956

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