Job DescriptionDewberry is seeking a Director, IT Operations to join Corporate IT Services. Reporting to the Deputy CIO, this role oversees five IT managers and is based at our Fairfax, VA headquarters.
Responsibilities
- Ensure effective communication, collaboration, and alignment across IT Operations, other IT teams, and external stakeholders.
- Oversee enterprise infrastructure, including networks, systems, data storage, internet connectivity, security controls, etc. ensuring reliability, performance, availability, and compliance.
- Establish, monitor, and improve operational metrics, service levels, standards, procedures, and documentation to drive efficiency, consistency, and continuous improvement.
- Direct selection, implementation, enhancement, and support of business technologies and services, ensuring alignment with organizational goals and evolving business needs.
- Partner with Cybersecurity, Compliance, etc. to implement and maintain security architecture, controls, and operational safeguards.
- Develop and manage operational and capital budgets, ensuring effective resource allocation, cost control, and alignment with business priorities.
- Build, mentor, and develop a high-performing team capable of delivering exceptional IT services.
Required Skills & Required Experience
- Must have a very technical background with deep knowledge of enterprise infrastructure, including networking, servers, storage, disaster recovery, security technologies, and performance management.
- Strong communication and stakeholder management skills, including the ability to build relationships and influence decisions across all levels of the organization.
- Proven leadership experience managing large IT teams with the ability to inspire collaboration, accountability, and high performance.
- Demonstrated experience managing large-scale IT operations, service delivery, operational processes, and technology initiatives.
- Experience developing and managing operational and capital budgets aligned to organizational goals.
- AI experience is positive.
Education & Certifications
- Bachelor’s degree in information systems, Computer Science, or a related field, or equivalent combination of education and experience.
- ITIL experience and certification is preferred.
*At this time, Dewberry will not sponsor a new applicant for work authorization.
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Salary Range
The projected range for this position is $187,000-$241,000 annually in our Fairfax, VA office. Depending upon other factors, i.e., skills, experience, location, market conditions, the range may vary slightly.
