Director, IT - ERP

Mitsubishi Power Americas, Inc., in Lake Mary/Orlando, Florida, is looking for a Director of IT - ERP.

Role Overview

The Director of IT ERP is the senior technology leader accountable for the strategy, architecture, deployment, and ongoing operation of the S/4HANA platform and its surrounding enterprise application ecosystem (SAP BTP, SAP Ariba, data and integration services). This leader will drive a clean-core, low-customization strategy, sequence and deliver new module deployments post-ECC migration, lead a team of 12 internal professionals, and govern an Application Management Services (AMS) agreement with a global delivery partner. The role also champions next-generation AI and agentic capabilities (e.g., MCP-based integrations, AI coding agents) to raise the productivity and intelligence of the platform.

This is a hands-on leadership role for someone who can set architectural direction, make defensible build-vs-extend-vs-configure decisions, and translate business priorities in manufacturing, installation, and long-term service into a coherent ERP roadmap including supply chain and financial processes.

Critically, this leader is accountable for business outcomes, not just system delivery. As ERP shifts from transaction execution toward intent-driven, AI-supervised, policy-governed execution, the role acts as the platform's product owner and evangelist, forges executive-level alignment, and actively shapes - not just supports - enterprise strategy.

Key Responsibilities

Business Outcome Ownership & Executive Leadership

• Own measurable business outcomes across core ERP value streams (procure-to-pay, order-to-cash, record-to-report), taking accountability for results rather than activities.
• Serve as Product Owner for the S/4HANA platform - owning the vision, backlog, and roadmap, and prioritizing investment by business value and outcome.
• Act as evangelist for S/4HANA solutions and future capabilities - and for SAP Ariba - building awareness, adoption, and enthusiasm across business and IT.
• Build strong executive leadership ties, align the ERP roadmap to company strategy, and actively influence that strategy as a trusted advisor to senior leadership.
• Lead the operating-model shift from configuration and execution toward governance, supervision, and policy-driven (intent-based) execution as AI and agentic capabilities mature, redefining roles and accountabilities accordingly.
• Operate as a versatile leader - pairing deep SAP and domain expertise with the ability to define intent, supervise AI-driven outcomes, and govern how policies translate into system behavior.

ERP Strategy & Architecture

• Own the S/4HANA platform roadmap, sequencing the deployment of new functions and modules following the ECC 6.0 upgrade.
• Make and govern architectural decisions across S/4HANA, SAP BTP, Ariba, and the data layer, balancing speed, cost, supportability, and long-term maintainability.
• Drive a clean-core strategy: systematically reduce custom code and in-core modifications, moving extensions and custom logic onto SAP BTP and side-by-side patterns.

Module & Functional Deployment

• Lead the design, build, test, and go-live of new S/4HANA modules and capabilities aligned to manufacturing, project/installation, field service, supply chain, and finance needs.
• Partner with business process owners to convert requirements into standard-first solutions, minimizing bespoke development.
• Establish disciplined release management, environment strategy, and cutover governance.
• Lead the deployment of SAP Integrated Business Planning (IBP) as the supply chain planning system of record - an active multi-phase program covering demand planning, S&OP, and inventory optimization for MPWA's business. Govern the IBP program on the IT side and chair or sponsor the IBP Center of Excellence.
• Own SAP Extended Warehouse Management (EWM) deployment and cutover for main campus operations.
• Evaluate and sequence a Manufacturing Execution System (MES) deployment aligned to manufacturing operations maturity. The MES platform decision is pending; this role owns the vendor-agnostic evaluation, the S/4HANA integration architecture, and phased rollout as a long-term roadmap initiative.
• Own the Field Service Management (FSM) platform strategy for outage and LTSA/LTMA service execution - evaluating options in the context of Salesforce as the confirmed CRM platform and determining the right FSM architecture for MPWA's service delivery model.

Platform Extensions & Integration (SAP BTP / BTM, Ariba, AI, Data)

• Leverage SAP Business Technology Platform (BTP) for extensions, custom apps, automation, and integration - keeping the digital core clean.
• Use BTP-based transformation/modernization practices to govern how and where the business extends standard SAP.
• Own enterprise integration strategy across SAP and non-SAP systems (PLM, MES, FSM, BI, CRM, DataLake, MCP, third-party logistics and customer systems).
• Own architectural and deployment decisions for SAP Ariba, integrating source-to-pay processes cleanly with S/4HANA and supplier ecosystems.
• Advance AI and agentic capabilities across the SAP estate - including Model Context Protocol (MCP)-based integrations and AI coding/automation agents (e.g., Joule) - to accelerate development, support, and operational efficiency.
• Pilot and scale practical AI use cases (intelligent support, automated testing, code generation, document and master-data automation) with clear ROI and governance.
• Define and govern the S/4HANA data architecture, including the modern data layer (SAP Datasphere / SAP Business Data Cloud) for analytics, reporting, and downstream consumption.
• Establish standards for data quality, master data governance, and a single source of truth across the application landscape.
• Own the activation and governance of SAP Signavio for business process intelligence - a direct enabler of the clean-core program.
• Govern the WalkMe digital adoption platform - supporting end-user onboarding, productivity, and change management across the SAP landscape.
• Govern the Salesforce-to-S/4HANA integration architecture as the enterprise CRM integration layer - ensuring clean, maintainable connectivity via SAP BTP Integration Suite.

Investing in our People & Services

• Lead, mentor, and develop a team of 12 internal resources spanning functional, technical, data, and integration disciplines.
• Set objectives, manage performance, build career paths, and cultivate a standard-first, accountability-driven engineering culture.
• Build succession plan for key roles with solid development plans of Individual Contributors
• Govern the Application Management Services (AMS) agreement with a global delivery provider for day-to-day support operations.
• Manage SLAs, service quality, throughput, escalation, and cost; hold the partner accountable to outcomes while integrating their work with internal delivery.

Requirements

• Bachelor's degree in computer science, Information Systems, Engineering, Business Administration or related field (Master's/MBA a plus).
• Experience in heavy manufacturing, power generation, EPC/installation, or long-term service (LTSA / field service) environments.
• Executive presence, Clear communication of technical strategy and direction, business relationship management and fiscal management of multimillion dollar implementation(s)
• 12+ years in enterprise IT, with 5+ years in senior SAP leadership roles.
• Proven, hands-on experience delivering SAP S/4HANA, including post-ECC migration module deployments (greenfield, brownfield, or selective transition).
• Experience with peripheral systems integration to create successful end to end process, reuse data in multiple platforms like SAP Ariba, HRIS, BI, CLM, PLM, MES
• Demonstrated success by reducing customization and modernizing S/4HANA post Brownfield migration. Working directly with process managers to continue creating culture of CI/CD.
• Track record leading internal teams (10+) and governing AMS / managed-services partners.
• Strong architectural judgment and the ability to make and defend platform decisions.
• Demonstrated ownership of business outcomes (not just system delivery), ideally as a platform/product owner, with experience influencing strategy.
• Must be legally authorized to work in the United States on a permanent basis and must not require employer immigration sponsorship, now or in the future.

Preferred Qualifications

• Familiarity with SAP Datasphere, SAP Business Data Cloud, or comparable modern data platforms, and enterprise integration (SAP Integration Suite / event-driven patterns).
• Experience embedding AI/agentic tooling into the SDLC (MCP-based integrations, AI coding agents).
• SAP certifications (S/4HANA, BTP) and project/program leadership credentials.
• Deep working knowledge of SAP BTP and clean-core / side-by-side extension strategy including platform cost management.
• Experience with SAP Project Systems (PS) or Commercial Project Management - particularly in project-based or energy/infrastructure environments.
• Experience governing Salesforce-to-SAP S/4HANA integration using SAP BTP Integration Suite or equivalent middleware.
• Experience with SAP Integrated Business Planning (IBP) implementations - supply chain planning, demand management, S&OP, or inventory optimization.

Leadership Competencies

• Strategic architect - sets durable technical direction and says no to unnecessary complexity.
• Decisive owner - accountable for outcomes across delivery, operations, and vendor performance.
• Business translator - connects manufacturing, installation, and service priorities to platform investment.
• People builder - develops a high-performing, standard-first team.
• Forward operator - pragmatically adopts AI and emerging capability to compound productivity.
• Outcome owner - measured by business results and value, not system uptime alone.
• Evangelist & influencer - builds executive alignment and shapes enterprise strategy around the platform.
• Financial Savvy - set clear investment guidelines for new module deployments for approvals and managing multimillion dollar program budget.

Key Performance Indicators (First 12-18 Months)

• New S/4HANA modules are deployed on schedule and within budget.
• Measurable reduction in custom code / in-core modifications (clean-core progress) and Business Process
• AMS partner performance against SLAs and cost targets.
• Stability and availability of the production S/4HANA landscape.
• Documented AI use cases delivering measurable efficiency or cost savings.

Travel Requirements

• This role may require up to 10 - 25% travel depending on Project and Customer Engagement work domestically and internationally.

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.