Are you a big-picture person with a history of implementing high-impact AI solutions in an organization? If the answer is, "Yes!" then we have an exciting, long-term career opportunity for you based in Chicago. You will own the AI roadmap, inherit an existing agentic workflow initiative, and identify additional opportunities focused on back-office efficiency and information management. You'll work closely with Innovation, IT, and business leaders across a distributed, multi-office organization.
A Day in the Life: - Deliver 3-5 AI initiatives with measurable time and/or cost savings
- Inherit and advance an existing agentic workflow project
- Identify and execute additional high-impact AI projects, primarily focused on back-office efficiency
- Build and manage a prioritized pipeline of AI opportunities based on ROI and feasibility
- Establish lightweight intake, prioritization, and delivery processes in ServiceNow (in partnership with IT)
- Partner with L&D to drive AI literacy, adoption, and internal capability-building
- Identify and support internal AI champions and create visible proof points
- Own the AI roadmap and build business cases that address cost, risk, and return
- Build strong relationships across business units and translate AI concepts for non-technical stakeholders
Necessary Qualifications: - Bachelor's degree required in Business, Project Management, Communications, Information Systems, or a related field
- 5-8 years of experience in project coordination, operations support, innovation, process improvement, operational efficiency, or a similar execution focused role
- Proven ability to execute and deliver AI solutions
- Hands-on experience with modern AI tools, automation, or data-driven systems
- Strong business judgment and ROI-driven prioritization skills
- Ability to communicate complex technical concepts clearly to diverse audiences
- Comfortable working autonomously in ambiguous environments
- Relationship-oriented with a collaborative, pragmatic mindset
What We Can Offer You: We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
- Industry-leading performance-based bonus program
- ESOP
- Traditional and Roth 401k
- Tuition reimbursement for associates
- Scholarship for associates' children up to $28,000 per child
- 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
- 1-week paid volunteer leave each year
- 100% charitable match
- Medical, dental, and vision insurance coverage
- 100% paid 12-week maternity leave
