Director, HR Systems and Operations

CITY OF BURNABY

$186K — $207K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Human Resources, Business Administration, Finance, or related field.
  • Significant leadership experience in HR, payroll, or business operations.
  • Professional designations (CPHR, CPA, PMP, etc.) are advantageous.
  • Expertise in organizational transformation or operational excellence.
  • Experience with HRIS, ERP, or workforce management systems.

Responsibilities

  • Collaborate with Payroll, Compensation, and HRIS leadership to set governance standards.
  • Lead implementation of Lean Review recommendations and operational improvements.
  • Drive integration of Payroll, Compensation, and HRIS for enhanced service delivery.
  • Strengthen workforce analytics capabilities for better decision-making.
  • Partner with Finance and IT to optimize service delivery.
  • Lead change management and continuous improvement initiatives across divisions.
  • Provide strategic recommendations to the CHRO.

Benefits

  • $11,786.16 annual stipend.
Full Job Description
Director, HR Systems and Operations

Competition No: 2026-175

Duration: Temporary Full Time

Salary: $186,440 - 191,608 - 196,795 - 201,981 - 207,168/year

Schedule:

Special Notes:

Last Updated: 7/7/26

We are seeking an experienced and collaborative leader to serve as Director, HR Systems and Operations for an approximate two-year term. Reporting directly to the Chief Human Resources Officer (CHRO), this executive-level position will lead the implementation of strategic operational improvements across Payroll, Compensation, and Human Resources Information Systems (HRIS). This role offers a unique opportunity to lead organizational change, strengthen service delivery, and help shape the future of workforce operations within one of British Columbia's largest and most progressive municipalities.

Key Responsibilities
  • Collaborate with existing leadership in Payroll, Compensation, and HRIS functions and establish governance frameworks and service standards
  • Lead the implementation of approved Lean Review recommendations, organizational effectiveness initiatives, and operational improvement projects
  • Drive the integration and alignment of Payroll, Compensation, and HRIS operations to enhance service delivery, accountability, and efficiency
  • Strengthen workforce analytics, reporting, and business intelligence capabilities to support informed decision-making and workforce planning
  • Partner with Finance, Information Technology, departmental leaders, and other interested parties to improve operational effectiveness and service delivery
  • Lead business transformation, change management, and continuous improvement initiatives across assigned divisions
  • Provide related recommendations to the CHRO
  • Performs related work as required.


Qualifications

Qualifications include a Master's degree in Human Resources, Business Administration, Finance, or a related discipline, supplemented by considerable leadership experience in human resources, payroll, business operations, organizational transformation, or related fields; or an equivalent combination of education, training, and experience. Professional designation such as CPHR, CPA, PMP, CCP, PCP or a related credential is considered an asset.

The ideal candidate will demonstrate experience and knowledge in one or more of the following areas:
  • Organizational transformation, operational excellence, or service modernization
  • Human resources operations, payroll, compensation, workforce analytics, or related business functions
  • HRIS, ERP, workforce management, or enterprise business systems
  • Change management, process improvement, and continuous improvement methodologies
  • Leadership within a unionized, public sector, or similarly complex organizational environment.

The successful candidate will possess strong leadership, relationship-building, communication, problem-solving, and change management skills, along with the ability to build partnerships, influence outcomes, and deliver results in a complex and evolving environment.

STEP 1

STEP 2

STEP 3

STEP 4

STEP 5

Annual Salary

$186,440

$191,608

$196,795

$201,981

$207,168

Special Benefit

$11,786.16 Annual Stipend

The closing date for this competition will remain open until it is filled. First consideration will be given to applications submitted by July 20, 2026.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted.

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