Twitch

Director, Head of Product Marketing

Twitch • $205K — $278K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in high-growth consumer tech or creator economy platforms
  • 5+ years managing and scaling integrated teams
  • Strong understanding of digital subcultures and streamer dynamics
  • Mastery of two-sided platform economics and creator retention
  • Exceptional writing and narrative skills
  • Operational courage to prioritize impactful features over busywork

Responsibilities

  • Lead and develop a world-class product marketing team
  • Translate complex technical concepts into clear narratives for creators
  • Collaborate with Product and Design to enhance discovery within the platform
  • Ensure new features align with recruitment and retention efforts
  • Extract audience insights to support platform growth across verticals
  • Integrate marketing messaging seamlessly into the user experience

Benefits

  • Medical, Dental, Vision & Disability Insurance
  • 401(k) plan
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
Full Job Description
About the Role

Twitch is looking for a Director, Head of Product Marketing to build, lead, and elevate our global PMM function from the ground up. Reporting directly to the Chief Marketing Officer (CMO), your mandate is to establish Product Marketing as a proactive, high-velocity marketing engine and strategic driver.

In this role, you will define the core value proposition of Twitch's product ecosystem for creators and viewers alike. You will act as the crucial connective tissue between Marketing and teams across Product, Engineering, Data Science, Commerce and the broader Go-To-Market teams. You understand that the best marketing on a platform feels like a feature, not a bug. You'll build systems that move beyond one-off "launch day hype," anchoring your strategy in continuous lifecycle adoption and creator unit economics. You'll ensure that our community understands the deep why behind our tools before the what even ships.

You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA.
You Will:
  • Architect the Global PMM Discipline: Lead, coach, and scale a world-class team of product marketers, establishing operational rigor, written strategy briefs and clear accountability loops that prioritize high-impact bets over busywork.
  • Define the Value Translation for Creators: Translate complex technical roadmaps and platform mechanics into transparent, compelling creator value narratives. Demonstrate how Twitch's breadth of monetization tools can be a meaningful driver of creator earnings, giving creators more ways to build income.
  • Partner on the Core Discovery & Product Roadmap: Act as a strategic peer to Product, Design, and Engineering leadership to help solve platform-wide discovery challenges.
  • Bridge Product to Partnerships & BD: Partner closely with teams across the business to ensure new platform features, onboarding pathways, and retention mechanics directly recruitment and retention goals.
  • Champion Data-Backed Market & Audience Insights: Unearth deep audience affinities and user research to help the platform bridge the gap between our core gaming foundation and expanding lifestyle, sports, and creative verticals.
  • Turn Marketing into a Native Platform Feature: Ensure that every user-facing message, in-product promo, and CRM touchpoint delivers immediate community value and respects the sacred relationship between streamers and their viewers
You Have:
  • 10+ years of relevant experience in a high-growth consumer tech, creator economy platforms, social networks, or two-sided marketplaces, with 5+ years experience managing and scaling high-performing, integrated teams.
  • Radical Empathy for Creators & Communities: A deep, instinctive understanding of digital subcultures, streamer dynamics, and the unvarnished reality of building an audience online. You know how to talk with creators, not just at them.
  • Demonstrated Mastery of Two-Sided Platform Economics: A deep understanding of creator unit economics, digital commerce, patronage models, and how product features directly influence creator retention (LTV) and viewer habituation.
  • Exceptional Written and Narrative Rigor: The ability to distill complex, highly technical
  • Operational Courage: High agency, bias for action, and the comfort to say "no" to low-impact feature launches in order to protect team focus and prioritize company-defining bets
Perks
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9298

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually

$187,000-$252,900 USD

US, CA, San Francisco - Annually

$205,700-$278,200 USD

US, NY, New York - Annually

$205,700-$278,200 USD

US, CA, Los Angeles - Annually

$187,000-$252,900 USD

US, CA, Irvine - Annually

$187,000-$252,900 USD

About Twitch

Twitch is an American video live streaming service that focuses on video game live streaming, including broadcasts of esports competitions, in addition to offering music broadcasts, creative content, and "in real life" streams. It is operated by Twitch Interactive, a subsidiary of Amazon.com, Inc. It was introduced in June 2011 as a spin-off of the general-interest streaming platform Justin.tv. Content on the site can be viewed either live or via video on demand. The popularity of Twitch eclipsed that of its general-interest counterpart. In October 2013, the website had 45 million unique viewers, and by February 2014, it was considered the fourth-largest source of peak Internet traffic in the United States. At the same time, Justin.tv's parent company was re-branded as Twitch Interactive to represent the shift in focus – Justin.tv was shut down in August 2014. That month, the service was acquired by Amazon for US$970 million, which later led to the introduction of synergies with the company's subscription service Amazon Prime. Twitch acquired Curse in 2016, an operator of online video gaming communities and introduced means to purchase games through links on streams along with a program allowing streamers to receive commissions on the sales of games that they play.
Learn more about Twitch
Industry
Founded
2007

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