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The job details are as follows:
The Director, Global Medical Affairs (GMA) Operations will lead two critical pillars within Global Medical Affairs: Operations and Analytics & Insights. This role ensures operational excellence, strategic alignment, and data-driven decision-making across the GMA organization. Reporting to the Head of Medical Affairs, the Director, Medical Affairs Operations is the operational backbone of United Therapeutics Medical Affairs function.
- Medical Affairs Operations:
- Oversee the Budget, Communications, and Operations (BCOE) team’s activities serving as the day-to-day operational backbone for GMA, ensuring seamless execution of projects, meetings, field tactics and strategic initiatives
- Provide and/or facilitate project tracking and operational support as needed for projects and initiatives across all functional areas in GMA, including Patient Advocacy & Medical Societies, Global Medical Strategy, HEOR, Field Medical, Global Medical Information, and/or Training
- Oversee the BCOE activities related to logistics, financial administration, and vendor management for all conferences and events (congresses, advisory boards, steering committees, quarterly business reviews, quarterly budget analysis and internal strategy, leadership and stakeholder meetings)
- Oversee the grants (research and Med Ed) and sponsorships workflow including system management, process management, tracking, and optimization
- Oversee the management of the departmental budget, headcount tracking, and operational risk mitigation
- Oversee the BCOE and analytics functions in the operationalism of project tracking and reporting
- Establish and maintain governance frameworks, SOPs, and compliance processes to ensure operational rigor
- Partner with GMA Leads to execute cross-functional processes to align medical affairs activities with corporate and commercial strategies
- Organize and provide operational support for Integrative Business Planning and Integrated Evidence Planning meetings
- Collaborate with functional groups across GMA, including the field medical and training teams, in the collection, assimilation, and reporting of medical insights using platforms such as Steeprock
- Oversee the development and maintenance of dashboards and analytics tools to enable data-driven decision making and provide actionable insights to leadership and cross-functional teams
- Partner with GMA leaders to review the effectiveness of GMA strategies and identify opportunities for greater impact
- Oversee the tracking and reporting of KPIs to measure the impact and execution of GMA initiatives
- Strategic Leadership & Stakeholder Management:
- Act as a strategic thought partner to GMA leadership and contribute to long-range planning
- Foster a high-performance culture across the Operations and Analytics teams
- Represent GMA Operations in Medical Affairs leadership meetings and cross-functional forums to ensure alignment with global priorities
- Build strong relationships with internal and external stakeholders, including vendors and industry partners
- Direct and manage direct reports to include responsibilities for training, goal setting & achievement, performance evaluations/management, coaching, mentoring, career development and provide support for recruitment process
Minimum Requirements
- 15+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a Bachelor's Degree or
- 13+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a Master's Degree or
- 10+ years of relevant experience in the pharmaceutical/biotech industry, including significant experience in medical affairs and/or commercial operations and operational leadership with a PhD, PharmD, or MD
- 5+ years of people management experience in the pharmaceutical/biotech industry
- Strong leadership and communication skills; ability to influence without direct authority
- Demonstrated elite cross-functional collaboration and business partner
- Expertise in project management, budget oversight, and vendor management
- Demonstrated experience in developing high performing individuals and organizations
- Familiarity with data visualization and analytics platforms (e.g., Steeprock, Tableau, Power BI)
- Service oriented and collaborative
- Expertise in delivering high standards of performance and leading change effectively
- Expertise in making decisions with long-term impact
- Ability to build strong relationships across functions and geographies
- Ability to maintain focus on patient and stakeholder needs
- Ability to travel up to 25%
Preferred Qualifications
- Master’s Degree in business administration or relevant discipline or
- Doctor of Philosophy (PhD) , PharmD, or MD
Job Location & Travel
This position will be located in the RTP, NC office of United Therapeutics. Currently this job is a hybrid role requiring at least three days per week in the office. In office requirements could increase based on business needs. This position will require candidates to have the ability to travel up to 25%.
Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities
