Bachelor's degree in Business, Engineering, Architecture, Computer Science, MIS, or equivalent experience.
10+ years in data center operations management or related field.
5+ years leading cross-organizational teams in critical-facility environments.
Strong strategic agility and decision-making skills.
Excellent oral and written communication skills.
Responsibilities
Manage site team and develop capabilities to meet customer and financial objectives.
Implement operating standards for cost control, quality, and safety.
Oversee site operations and capital budgets to ensure financial compliance.
Lead collaboration with local managers and remote business owners to meet operational standards.
Manage facilities operations including maintenance, security, and disaster recovery.
Ensure compliance with federal, state, and local regulations and maintain necessary licenses.
Drive innovation in facilities programs with an environmentally conscious approach.
Benefits
Comprehensive medical, dental, and vision insurance.
401(k) with immediate vesting and matching contributions.
Generous paid time off, including volunteer days and floating holidays.
Bonus eligibility and potential equity options.
Tuition assistance and wellness programs.
Full Job Description
RESPONSIBILITIES - Other duties may be assigned
Manage the site team, develop capabilities, and set policies necessary to satisfy customers, engage employees, and achieve financial objectives.
Implement operating standards required for cost control, waste reduction, quality, safety, and to be an environmentally-friendly community partner.
Manage expenditures, staffing, and capital projects to ensure compliance with financial goals. Oversee site operations and capital expense budgets to ensure compliance with organizational expenditure requirements.
Provide leadership in conjunction with local managers (DCO, FAC, Security) and remote line of business owners to ensure operational standards are achieved.
Manage operations, space planning, power and cooling services, equipment installations, physical security, maintenance, janitorial services, landscaping, business continuity/disaster recovery for site(s). Confer with professional staff (COE) to find resolution to operational problems, authorize operational procedures and approve all operating expenditures.
Understand federal, state and local operating regulations or laws. Establish, implement, and maintain facilities policies, procedures and organizational structures necessary to maintain compliance with all laws and regulations. Obtain and keep current all necessary licenses, permits and certifications as required.
Drive innovation into facilities programs/systems with an environmentally conscious attitude.
Negotiate contracts with suppliers. Develop and coordinate maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and utilize best accounting practices.
Supervise the preparation of and implementation of effective operating budget.
Serve as a leader in the community. Participate in community activities and organizations as appropriate through the maintenance of professional association affiliations and participation within association programs.
Maintain positive relationships and communication with staff and executive level management.
Ensure proper training and growth of staff.
Participate on acquisition teams (when needed) to assess and integrate new facilities when required.
Interface and work with Sales team on new customer planning, changes and implementation.
Work with other COE Managers to set standards and to constantly look for ways to improve.
BASIC QUALIFICATIONS:
Bachelor's degree preferably in Business, Engineering, Architecture, Computer Science, MIS or equivalent professional experience in lieu of a degree.
Ten or more years of experience in data center operations management, facilities management, corporate engineering, or other related field.
Five or more years of experience leading cross-organizational teams, ideally operating in a critical-facility environment.
KNOWLEDGE,SKILLS, AND ABILITIES
Strategic agility and good decision-making skills.
Ability to build and lead teams and to work well in a collaborative, team-oriented environment.
Keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong customer-service orientation.
Problem solver at a tactical and functional level, possess excellent oral and written communication skills, a solid work ethic and unquestioned integrity.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
This job may be eligible for equity.
In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
The estimated pay range for this role, if based in Colorado, is:
$154,174.51 - 235,773.94
Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program
About QTS Realty Trust
QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation. We have a 20-year track record of designing, building and operating world-class data centers, delivering the critical infrastructure for the world’s largest and fastest-growing companies. We have more than 75 data centers in operation or under development across the United States and Europe.
