Salesforce

Director, Executive Talent Experiences

Salesforce$164K — $261K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in executive leadership development and talent management.
  • Proven track record designing impactful learning experiences for senior leaders.
  • Strong understanding of HR dynamics, talent strategy, and organizational effectiveness.
  • Exceptional ability to build trust with C-suite executives.
  • Thought leadership in AI applications in executive learning.
  • Excellent communication and stakeholder management skills.
  • Experience with succession planning and executive onboarding.

Responsibilities

  • Define strategy for executive talent experiences aligned with business goals.
  • Design high-impact, personalized learning experiences for senior leaders.
  • Translate organizational shifts into targeted executive development interventions.
  • Reimagine traditional learning through innovative methods like AI-enabled experiences.
  • Build differentiated experiences tailored to executive needs and business contexts.
  • Anticipate and manage executive interactions with a chief-of-staff mindset.
  • Use data-driven insights to identify leadership trends and needs.

Benefits

  • Opportunity to influence senior leadership development at an organizational level.
  • Access to cutting-edge AI technologies for learning and development.
  • Engagement with senior executives in a high-impact environment.
  • Flexible, innovative work culture focusing on personal and professional growth.
  • Collaborative work with a diverse group of leaders from various sectors.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

We are looking for a Director, Executive Talent Experiences to reimagine how we develop, enable, and support our most senior leaders. This is not a traditional learning and development role. It sits at the intersection of executive development, organizational change, executive operations, talent strategy, and AI. The person in this role will design and orchestrate high-impact experiences that help senior leaders change how they lead, make better decisions, and scale their impact across the organization.

WHAT YOU'LL DO

Shape the Future of Executive Development

  • Define and evolve the strategy for executive talent experiences across the company, aligned to business strategy and the capabilities required for the next generation of leaders.

  • Design distinctive, high-impact experiences for executives and senior leaders that drive measurable changes in leadership behavior, decision-making, and organizational performance.

  • Translate business priorities, leadership challenges, and organizational shifts into targeted development experiences, interventions, and moments that matter.

  • Reimagine executive development beyond traditional courses and workshops through experiences, simulations, coaching, peer learning, real-work application, and AI-enabled development.

  • Build differentiated experiences for different executive populations, leadership moments, and business contexts.

  • Bring an AI-first approach to learning

  • Serve as a thought leader on the future of executive learning and development in an AI-enabled organization.

  • Explore and apply AI to personalize development journeys, generate insights, create simulations and scenarios, augment coaching, and make learning more continuous and embedded in leaders’ day-to-day work.

  • Experiment rapidly with emerging AI capabilities and translate them into practical, high-quality executive experiences.

  • Design for a world where leaders can learn in the flow of work, leverage AI as a thought partner, and receive highly personalized development support.

  • Establish principles and standards for responsible, high-quality use of AI in executive talent experiences.


Elevate the Executive Experience

  • Operate with a true chief-of-staff mindset: anticipate needs, understand context, connect dots, manage details, and ensure every executive interaction feels intentional and seamless.

  • Partner closely with executives, chiefs of staff, executive assistants, HR business partners, talent leaders, and other senior stakeholders to understand needs and deliver exceptional experiences.

  • Prepare leaders and stakeholders for critical moments such as leadership transitions, strategic shifts, executive offsites, succession discussions, major organizational changes, and executive onboarding.

  • Bring rigor and polish to the end-to-end experience, from design and preparation through delivery, follow-through, and measurement.

  • Build deep trust with senior leaders and become a credible thought partner on leadership and talent

  • Build Executive Talent and Succession synergies

  • Partner with senior HR and business leaders to strengthen executive talent strategy, including succession planning, executive readiness, talent reviews, and leadership pipelines

  • Identify critical capabilities and experiences leaders need to be ready for future roles and increasingly complex business challenges

  • Connect executive development more explicitly to talent decisions, succession, mobility, and organizational capability.

  • Develop mechanisms to identify emerging leadership needs and create targeted development responses before gaps become business problems

  • Use talent and organizational data to surface trends, risks, and opportunities across the executive population.

  • Develop frameworks, operating rhythms, and mechanisms that make executive development more consistent, scalable, and measurable

  • Build systems that connect insights from executive development, talent reviews, succession, organizational changes, and business performance

  • Establish meaningful measures of impact that go beyond participation and satisfaction to assess behavior change, leadership effectiveness, organizational outcomes, and talent movement

  • Use data, qualitative insight, and executive feedback to continuously improve experiences

  • Balance bespoke executive experiences with scalable solutions that can evolve with the organization

WHAT SUCCESS LOOKS LIKE

  • Executives experience development that is relevant, personalized, high-value, and worthy of their time

  • Leadership experiences lead to observable changes in behavior, decision-making, and organizational impact

  • Executive development is tightly connected to business strategy, succession, and the future capabilities of the organization

  • AI is meaningfully embedded into how executives learn, reflect, practice, and grow—not added as a superficial technology layer

  • The organization has better visibility into executive talent, capability gaps, and readiness for future leadership roles

  • The team is known for exceptional judgment, responsiveness, creativity, and white-glove execution

  • Executive talent experiences become a competitive advantage for attracting, developing, and retaining exceptional leaders


PRIMARY THREE SKILL SETS

Learning Designer: You know how to create learning experiences that change behavior, not simply transfer knowledge. You understand adult learning, executive development, behavior change, organizational dynamics, and how to design interventions that stick at the senior-most levels.

Chief of Staff: You understand how executives think, make decisions, prioritize, communicate, and operate. You bring exceptional judgment, attention to detail, anticipation, discretion, and a white-glove orientation to every
executive interaction and experience.

Analytical & Systems Thinker: You can see patterns across leaders, teams, talent systems, and business priorities. You use data and insight to diagnose leadership needs, identify systemic opportunities, and build scalable mechanisms rather than one-off programs.

AI-First Mindset: Above all, you will bring an AI-first mindset to executive talent. You will help define what executive development looks like in a world where AI can personalize learning, accelerate insight, simulate leadership situations, augment coaching, and fundamentally change how leaders learn and work.

WHAT WE'RE LOOKING FOR

  • Significant experience in executive development, leadership development, talent management, organizational effectiveness, learning experience design, chief-of-staff work, strategy, or a related field

  • Demonstrated ability to design learning and development experiences that result in behavior change and organizational impact, particularly with senior or executive populations

  • Strong understanding of executive leadership, organizational dynamics, talent strategy, and the realities of operating at scale

  • Exceptional executive presence and the ability to build trust and credibility with C-suite and senior leaders

  • Strong chief-of-staff instincts: highly organized, detail-oriented, anticipatory, discreet, pragmatic, and excellent at managing complexity

  • Strong analytical and systems-thinking capabilities; able to synthesize ambiguous inputs, identify patterns, and turn insight into action

  • Experience with executive talent processes such as succession planning, talent reviews, leadership assessments, executive onboarding, or executive coaching

  • Curiosity and demonstrated interest in AI and the future of work and learning, with a willingness to experiment and challenge conventional approaches

  • Excellent written, verbal, facilitation, and stakeholder-management skills

  • Ability to operate comfortably between strategy and execution—zooming out to define the system and zooming in to ensure every detail is right

  • you are equally comfortable in three modes: Strategist — You can see around corners, understand the business, and define what leaders will need next; Designer — You can turn a complex leadership challenge into an experience that changes behavior and creates lasting impact; Operator — You execute with extraordinary precision and care, understand how executives operate, and make complex experiences feel effortless.

  • You are intellectually curious, highly discerning, low-ego, and energized by ambiguity; you care deeply about the quality of the experience, but you care even more about whether it actually changes how leaders lead and how organizations perform

  • Travel approximately 25%

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

SEARCH SALESFORCE JOBS

Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

Similar Jobs

More Jobs at Salesforce

More Business Services Jobs

Find similar Director, Executive Talent Experiences jobs: