This position is with Recordati Rare Diseases, Inc. (RRD), North America, an affiliate of Recordati.
Reporting Structure
Reports To: Senior Director of Commercial Operations or designee
Direct Reports: None
Areas Managed: Enterprise meeting and congress strategy, governance, and operations; customer engagement planning; meeting portfolio management and investment prioritization; budget oversight and financial stewardship; meeting technology and enablement platforms; field communications, training, and operational excellence programs.
Overview
The Director, Enterprise Meetings & Congresses serves as the organization's strategic and execution partner for congresses, customer-facing events, and internal meetings. Working closely with business units, the Director translates business objectives and meeting strategies into actionable plans and highquality execution. Director provides the planning expertise, infrastructure, governance, and operational capabilities required to successfully deliver those plans. The Director partners with each business unit to understand its priorities and determine the meeting and congress requirements necessary to achieve its objectives. The role provides guidance on planning, investment considerations, timelines, logistics, and execution, while helping to ensure individual business unit plans can be effectively integrated into broader enterprise meetings and congresses, including national sales meetings, POAs, and customer facing congresses. The Director establishes scalable and consistent planning processes that enhance organizational alignment, customer engagement, field effectiveness, financial stewardship, and overall meeting effectiveness.
Essential Duties and Responsibilities
Congress & Event Strategy and Operations
• Work with business units to support the planning, coordination, and execution of national andregional congresses, customer-facing events, and internal meetings, translating business defined objectives and requirements into high-quality meeting and event execution.
• Partner with business units to execute event participation and engagement strategies, supporting customer reach, field effectiveness, and organizational impact across Commercial and Medical functions.
• Provide operational leadership during onsite meetings and congresses in partnership with the sponsoring business unit, proactively addressing executional issues and helping ensure consistent, high-quality participant experience aligned with business objectives.
• Serve as a cross-functional point of coordination across Commercial, Medical, Compliance, Finance, Procurement, and external partners to support stakeholder alignment and seamless execution of business unit meeting and congress plans.
Meeting Governance, Portfolio Management & Process Excellence
• Work with business units in the planning and management of meeting and congress investments, providing cost estimates, forecasting support, financial tracking, reporting, and visibility to support business decision making.
• Establish and maintain meeting and congress operational processes, controls, and standards, working in partnership with business units, Compliance, Finance, and Procurement to support adherence to company requirements, financial stewardship standards
• Evaluate and optimize meeting technologies, operational workflows, and vendor partnerships based on business needs, improving execution, transparency, consistency, and business value.
Enablement and Communications
• Partner with business units and functional stakeholders to support communications related to meetings, congresses, and field engagement activities, ensuring timely, consistent, and effective dissemination of operational updates, key announcements, policies, tools, and best practices.
• Serve as a strategic and operational partner to Commercial, Medical, and functional leaders, providing meeting and congress expertise to help translate business-defined objectives, engagement strategies, and investment decisions into effective execution.
• Partner with business units to support field-facing meeting technology, communications, and enablement processes, providing the operational infrastructure needed for seamless planning, execution, attendee engagement, and post-event follow-up.
• Foster a culture of continuous improvement and continuous collaboration through knowledge sharing, performance feedback, best-practice dissemination, and ongoing cross-functional partnership, strengthening meeting capabilities and execution across the organization.
Education and Experience
• Bachelor's degree required; advanced degree or relevant professional certification (CMP, CMM, or equivalent) preferred.
• 12+ years of progressive experience within the pharmaceutical, biotechnology, healthcare, or life sciences industry, including leadership responsibility for meetings, congresses, field engagement, and event operations.
• Demonstrated success developing and executing enterprise meeting and congress strategies that support commercial, medical, and organizational objectives.
• Extensive experience leading national sales meetings, leadership meetings, product launch events, advisory boards, customer engagement programs, and medical congress participation.
• Strong financial acumen with experience managing large, multi-million-dollar budgets, forecasting expenditures, monitoring performance, and delivering disciplined fiscal stewardship.
• Strong cross-functional leadership, relationship-building, and influencing skills, with a proven ability to drive alignment across Commercial, Medical, Finance, Compliance, Procurement, and executive leadership teams.
• Hands-on leadership style with experience providing on-site event oversight, issue resolution, and executive support during critical meetings and congresses.
• Strong analytical, communication, and organizational skills, with exceptional attention to detail and a continuous improvement mindset.
• Demonstrated knowledge of current and emerging trends in meeting excellence, customer engagement, event technology, and operational effectiveness.
Knowledge and Skills
• Comprehensive knowledge of meeting and congress strategy, governance, planning, execution, and performance measurement. Effective negotiation, vendor management, and relationship management skills.
• Strong financial management skills, including budgeting, forecasting, expense management, investment prioritization, and fiscal stewardship.
• Excellent project management, organizational, and prioritization capabilities, with the ability to manage multiple complex initiatives and competing deadlines.
• Strong process improvement mindset with the ability to evaluate workflows, identify opportunities, and implement scalable, efficient solutions.
• Exceptional attention to detail, problem-solving, and risk management skills, with the ability to proactively anticipate and resolve challenges.
• Strong leadership, communication, and interpersonal skills, with the ability to build trusted partnerships and influence stakeholders across all levels of the organization.
• Knowledge of pharmaceutical industry compliance requirements, meeting regulations, and applicable corporate policies and governance standards.
• Ability to travel and provide onsite leadership and support for meetings, congresses, and events as required.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Based upon job requirements, employee may be required at times to attend meetings including travel out of state over weekends and nights. Employee must be able to freely operate and travel by car and train/plane modes of transportation. Employee is required to have a valid driver's license and means of transportation.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to fly via commercial air carrier. This is largely a sedentary role; however, the employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; talk and hear. Occasionally is required to lift and/or move light to moderate weight up to 25 lbs.
Location/Travel
• The location for this position is the New Jersey office, located in Bridgewater, NJ.
• This is a hybrid role and will require being in the office a minimum of 3 days per week
• The position may require travel time up to 20% of the time.
FLSA Classification
• This position is considered Exempt.
Disclaimer
The expected salary range for this role is $160,000 - $205,000, depending on skills, competency, and market demand for your expertise.
In addition to base salary, compensation at Recordati Rare Diseases North America includes an annual bonus, along with a comprehensive benefits program that includes:
• 401(k) plan with a 100% company match on contributions up to 6%
• Medical, dental, and vision insurance
• Mental health and wellness benefits
• Generous paid time off and holiday policies
• Weeklong winter holiday shutdown
• Life and AD&D insurance
• Weekly complimentary lunch when on-site
We also offer additional programs that support your health, wellbeing, and work-life balance.
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