The Role: We are looking for a commercially focused Director of ECommerce, based in Dublin, to lead the team responsible for ECommerce revenue at Nitro. As Director of ECommerce, you'll own the ECommerce revenue number and will be responsible for increasing conversion and maximising revenue while improving the experience our customers have as they trial our software, purchase, renew and manage their subscriptions. This role is for someone who considers themselves a marketer, a salesperson, and cares deeply about customer and product experiences. You like to be hands-on, deep in data, and are excited to see your work translate into revenue success.
What you'll be doing: - With the VP of Revenue Marketing define the revenue plan for ECommerce, including critical inputs and data required to achieve the plan
- Work with teams including product, IT, finance, sales, operations, marketing
- Own our ECommerce tech stack powered by Stripe and vendor alignment to ensure a seamless buying and adoption process for our online buyers
- Own, monitor, and drive the ECommerce number, and you will also partner with the wider marketing team to align and drive overall revenue for the organization
- Partner with the performance marketing, web and operations team to utilise all digital channels to drive to EComm revenue goals. Drive a consistent program of testing and optimizations to improve our EComm experience
- Maintain the eCommerce road map and project plans for relevant priorities. Ensure this is communicated, updated, and shared across the organisation
We'd love to hear from you if you: - Care deeply about delivering against revenue goals for an organization
- Have prior experience working in a business that has both EComm sales and direct sales
- Have strong analytical skills
- Have a bias toward action that leads to revenue outcomes
- Can be both hands-on and strategic and can distill complex issues into simple solutions that get us to the goal
- Can tailor your communication to a variety of audiences at all levels of the organisation, cutting through opinions with data
- Are comfortable working across multiple parts of the organisation to achieve your goals
- Have experience working with our tech stack including Stripe, HubSpot, Intercom and Tableau
- Have owned a revenue number and can show examples of how you have positively increased this month over month
- Have previous experience with SEO/AEO
Why Nitro? Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:
Hybrid Work Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.
Company-Wide Recharge WeekWe understand the importance of taking time off, which is why we have a Recharge Week in February. It's a time when everyone takes a break together, making it easier for all of us to relax and refresh for the year ahead.
Benefits:Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.
Salary Range:170K - 190K CAD Total
AI disclosure:Artificial intelligence is not used in Nitro's recruitment process to screen CVs, assess candidates, or make selection decisions.
Real vacancy:This role is a current, active vacancy.
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