Director, Direct To Consumer (DTC) Planning & Allocations - North America (NAM)

Department: Merchandise Planning & Allocations - NAM

Reports to: Senior Director, Merchandise Planning & Allocations - NAM

Location: North Vancouver, BC

As Director, DTC Planning & Allocations - NAM, you will lead the end-to-end Retail and eCommerce DTC planning strategy across North America, driving growth, profitability, inventory productivity, and customer experience. You will develop annual, seasonal, and long-range plans while overseeing inventory, sales, margin, and operational planning strategies across the product lifecycle. You will lead high-performing teams across Merchandise Financial Planning, Demand Planning, and Inventory Planning, while advancing planning transformation initiatives, automation, and o9 capabilities. Partnering cross-functionally with Merchandising, Retail Operations, Supply Chain, Finance, Digital, and Regional Commercial leaders, you will translate business priorities into actionable strategies and data-driven decisions that support regional objectives and business growth.This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

You'll join our regional planning and allocations team - the group responsible for planning and allocating product across every Direct-to-Consumer touchpoint in the region, spanning merchandise financial planning, demand planning, inventory planning, and allocations. Together, we make sure the right product reaches the right place at the right time, balancing growth, profitability, inventory productivity, and an exceptional guest experience across Retail and eCommerce. We're a collaborative, curious group that partners closely across the business and takes pride in turning ambitious commercial goals into smart, data-driven plans.

If you were in the Director, DTC Planning & Allocations - NAM role now, here are some of the core activities you would be doing:

• Owning the end-to-end planning strategy for Retail and eCommerce DTC across the North American region
• Developing annual, seasonal, and long-range plans in alignment with company objectives
• Establishing inventory, sales, margin, and productivity targets to support growth and profitability
• Developing a holistic, strategic, approach to inventory throughout the product lifecycle to meet plan and minimize stock outs
• Ensuring planning strategies support growth and profitability objectives
• Building best-in-class planning teams across; Merchandise Financial Planning, Demand Planning and Inventory Planning.
• Owning adoption and optimization of o9, our enterprise planning platform
• Driving automation and exception-based planning process to improve efficiency and responsiveness
• Leading planning process improvement and transformation initiatives
• Developing and executing the DTC planning strategy aligned with business and regional priorities
• Balancing growth, profitability, inventory productivity, and customer experience across channels
• Partnering cross functionally and influencing cross-functional decision making across Merchandising, Retail Operations, Supply Chain, Finance, and Digital
• Translating business priorities into actionable planning strategies and execution plans
• Anticipating business risks and proactively developing mitigation plans to address
• Driving organizational transformation and planning maturity, supporting organizational change and advancement of planning capabilities and process
• Leveraging data-driven insights to influence business decisions and planning outcomes
• Partnering with the Regional Commercial leadership team on business planning strategy, supporting key account business growth, while controlling inventory risks
• Overseeing inventory forecasting, allocation, and resolution strategies across business units while ensuring alignment to regional objectives

Here are some of the things you could be working on in the future:

• Contributing to the creation of a regional product framework and assortment structure that guides merchant execution within retail stores, ecommerce channels and wholesale to maximize sales, profit and brand positioning
• Leading the creation of differentiated product strategies by channel, region and format at scale to achieve revenue and product margin goals through product range, life cycle management and pricing

Are you our next Director, DTC Planning & Allocations - NAM?

• You have 10+ years' experience in merchandise planning, inventory planning, or allocation
• You have 5+ years experience leading managers and multi-level planning organization
• You have a proven track record in developing and leading the execution of a multi-year business strategy
• You have expertise in merchandise financial planning, open to buy, demand planning, inventory planning, and/or allocation & replenishment
• You have experience in SAP and merchandise planning solutions
• You have advanced skills in Excel
• You have strong business acumen with the ability to lead in a complex matrix business environment
• You drive organizational excellence through continuous communication and proactive, solutions-based approaches
• You have strong influential leadership, with the ability to drive alignment across diverse cross-functional stakeholders at all levels of the business
• You set a clear vision, align your team around common objectives, and foster commitment to these objectives
• You thrive on building relationships and creating partnerships across the organization
• You flourish in a fast-growth, entrepreneurial environment and thrive on contributing to our brand and team's evolution
• You can think both strategically and tactically, with a persistent attention to detail
• You have strong communication and presentation skills, both verbally and in writing
• You are proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Compensation:

The salary range for this role is CAD$167,000 - CAD$205,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc'teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We're committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc'teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear- Professional development opportunities, Arc'teryx Academies (outdoor skill-building events),Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

*Eligibility for certain programs may vary by role.