Director, Digital Product Management, Wealth Management

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About the role

We’re looking for an experienced Director of Digital Product Management to lead the evolution of the digital experience for BMO Wealth Management clients.

In this role, you will lead a team of digital product owners responsible for enhancing the online and mobile experiences our clients use to manage and understand their financial lives. This role will report to the Chief Digital Officer, US Banking.

You will work closely with Wealth Management leaders and partners across technology, design, data, operations, and other functions to translate business and client needs into a clear, prioritized digital product roadmap.

This is a leadership role for someone who combines strong product management discipline with a deep understanding of clients. You will help determine where we invest, shape solutions from concept through delivery, manage and continuously improve our existing digital platforms, and ensure our experiences evolve with changing client expectations and the broader wealth management marketplace.

What you’ll do

 Lead the Wealth digital product portfolio

• Lead and develop a team of digital product owners responsible for Wealth Management online and mobile capabilities.
• Establish clear product vision, strategies, roadmaps, and priorities across the Wealth digital experience.
• Create strong product management disciplines that balance client value, business outcomes, risk, and speed to market.
• Own the ongoing health and evolution of existing digital platforms, not just the delivery of new capabilities.

Partner with the Wealth Management business

• Build strong relationships with Wealth Management leaders and frontline teams to understand business priorities, client needs, and opportunities.
• Translate strategic objectives into actionable digital product priorities and roadmaps.
• Facilitate thoughtful trade-off decisions when competing priorities, resources, or dependencies require choices.
• Partner with technology and design teams to shape solutions that are valuable to clients, viable for the business, and scalable over time.

Champion the client

• Develop a deep understanding of Wealth Management clients, their goals, behaviors, needs, and pain points.
• Use client feedback, research, analytics, behavioral data, and other insights to identify opportunities and inform product decisions.
• Ensure the voice of the client is incorporated throughout the product lifecycle, from discovery and prioritization through launch and continuous improvement.
• Focus on creating experiences that simplify complex financial interactions and make it easier for clients to engage with BMO digitally.

Stay ahead of the market

• Monitor developments in wealth management, investing, fintech, digital experiences, and emerging technologies.
• Benchmark BMO’s digital experiences against evolving client expectations and leading experiences inside and outside wealth management.
• Identify opportunities to apply new capabilities and approaches that can meaningfully improve the Wealth client experience.
• Bring an external perspective to product strategy while determining what makes sense for BMO and our clients.

Drive execution and outcomes

• Lead products from discovery and business case development through solution design, delivery, launch, and ongoing optimization.
• Define meaningful product outcomes and use data to assess performance and guide investment decisions.
• Work across organizational boundaries to manage dependencies, resolve issues, and maintain momentum against the roadmap.
• Build an environment of accountability, curiosity, collaboration, and continuous improvement within the product organization.

What we’re looking for

• Significant experience in digital product management, ideally including leadership of large-scale online or mobile client experiences.
• Experience in wealth management or investing is strongly preferred.
• Demonstrated experience leading and developing high-performing product managers or product owners.
• Strong product strategy and roadmap management capabilities, with experience making prioritization and investment trade-offs.
• Experience managing established digital platforms while simultaneously developing new capabilities and experiences.
• Strong client orientation, with experience using research, feedback, analytics, and market insights to drive product decisions.
• Demonstrated ability to partner effectively with business leaders, technology, UX/design, data, operations, risk, and other stakeholders.
• Strong understanding of modern digital product development practices, including discovery, agile delivery, experimentation, measurement, and continuous improvement.
• Excellent communication and influencing skills, including the ability to simplify complex issues and align senior stakeholders around priorities and decisions.
• Bachelor’s degree or equivalent combination of education and professional experience.

What success looks like

The successful leader will build a strong, client-led digital product organization that:

• Has a clear and credible roadmap aligned to Wealth Management strategy.
• Makes disciplined choices about where to invest and what to prioritize.
• Delivers measurable improvements in the online and mobile client experience.
• Builds strong partnerships between product, Wealth Management, technology, and design.
• Uses client and market insight to continuously identify opportunities for improvement.
• Balances innovation and modernization with the effective management of today’s platforms.
• Develops strong product talent and raises the overall product management capability of the organization.

Salary:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards