5-8 years in client partnership, enterprise account management, or strategic sales roles, preferably with large tech accounts
Experience managing a $10M+ book of business
Knowledge of consumer social platforms like Facebook and Instagram, and/or AI research
Familiarity with AI/ML data services, such as training data and data annotation
Ability to navigate diverse buyer types: product teams and AI research teams
Strong relationship-building skills with senior stakeholders
Proficient in commercial negotiations and structuring enterprise agreements
Responsibilities
Grow a $10M+ book of business within Meta with a focus on AI training data and services
Acquire and develop new client engagements by identifying relevant teams and use cases within Meta
Serve as the main client partner, fostering relationships across Meta's product, engineering, and procurement teams
Identify expansion opportunities within Family of Apps and Superintelligence Labs
Lead negotiations and manage contracts, collaborating with legal and finance teams
Track and drive account performance metrics, including transaction volume
Work cross-functionally to ensure compliance with client commitments and quality standards
Benefits
Flexible work options in Seattle or Bay Area
Opportunity for career growth as the account matures
Work within a fast-moving, technically complex environment
Access to collaborate with senior leadership and cross-functional teams
Engagement in groundbreaking AI initiatives
Hands-on role blending account management with strategic leadership
Full Job Description
Director, Client Partner - Meta
Location: Seattle, WA or Bay Area
Domain Focus: Family of Apps (Facebook, Instagram) & Superintelligence Labs - AI Training Data & Data Services
About the Role
We are seeking a Director, Client Partner to own and grow a strategic Meta relationship focused on AI training data and data services supporting Family of Apps (Facebook and Instagram) and Superintelligence Labs. This is a revenue-owning role responsible for a book of business exceeding $10M, requiring a leader who can personally acquire, develop, and manage client relationships - remaining hands-on rather than operating purely as a people-manager - while driving expansion across a fast-moving, technically sophisticated account.
This role reports into and works alongside the broader Client Partnership team, including the Senior Director, Client Partner covering Microsoft. It's an excellent opportunity for a commercial leader ready to personally build a strategic AI data relationship with Meta from an established base, with a clear path to grow scope as the account matures.
What You'll Do
Own and grow a $10M+ book of business within Meta, spanning AI/ML training data, annotation, and data services supporting Family of Apps (Facebook, Instagram) and Superintelligence Labs use cases.
Personally acquire and develop new engagements within the account - identifying new teams, use cases, and stakeholders across Meta's product and research organizations.
Serve as the primary client partner for assigned Meta stakeholders - building trusted relationships across product, engineering, research, and procurement teams.
Drive account growth by identifying new use cases and expansion opportunities across consumer product (Family of Apps) and frontier AI research (Superintelligence Labs) workstreams.
Lead commercial negotiations and contract execution, including contract structuring, pricing, and renewal strategy, in partnership with legal and finance.
Own transaction volume and account performance - tracking commercial and delivery metrics for the account and driving them forward directly.
Partner cross-functionally with delivery, operations, and program management teams to ensure client commitments are met and data quality/SLAs are maintained.
Represent the voice of the client internally, shaping roadmap and delivery priorities based on Meta's evolving AI data needs.
Collaborate globally with delivery and leadership teams across regions to support a client relationship that may span multiple geographies and time zones.
What We're Looking For
5-8 years of experience in client partnership, enterprise account management, or strategic sales roles, ideally supporting large technology or hyperscaler accounts (Meta experience strongly preferred).
Based in or willing to work from the Seattle area or Bay Area.
Demonstrated experience owning and growing enterprise accounts ($10M+ book of business).
Domain exposure to consumer social/product platforms (Facebook, Instagram, or similar) and/or AI research organizations - understanding of the different commercial and technical needs of each.
Experience in AI/ML data services - training data, data annotation, RLHF, data labeling, or related data pipeline work - is highly preferred.
Comfortable working across two distinct buyer types within the same account: product/consumer teams and frontier AI research teams.
Strong presence with a track record of building trust with senior client stakeholders.
Proven ability to lead commercial negotiations and structure complex enterprise agreements.
Based in or willing to work from the Seattle area.
A collaborative, hands-on operating style - this role blends strategic account ownership with day-to-day relationship management.
Reality lab along with super intelligence lab and family apps.
Things to sell, Agentic AI, Internationalization, Multimodality and Physical AI.
Nice to Have
Prior experience at or partnering closely with Meta.
Experience supporting AI research labs (e.g., foundation model training, RLHF, red-teaming, or safety data programs).
Experience scaling an account from an initial engagement into a multi-year, multi-domain strategic partnership.
