Job SummaryAprio is seeking a
Director, Client Accounting & Advisory Services to lead a profitable, scalable outsourced accounting practice serving multi-unit restaurant, franchise, and hospitality operators. You will own end-to-end delivery across three technology stacks, lead a team of approximately 40 onshore and offshore professionals, and manage a book of approximately 175 client relationships spanning 1,000+ locations. This is an operator-first leadership role for someone who understands how process and technology transform a service into a business that grows faster than its headcount. You will set the standards, build the team, and shape the future of a practice being redefined by cloud technology and AI.
What You'll Gain/ Impact- Opportunity to own and scale a high-performing outsourced accounting practice within a growing, specialized industry vertical
- Direct influence over the adoption of automation and AI tools that transform how accounting services are delivered at scale
- A leadership platform to develop managers, build careers, and create clear growth paths for a team of 40+ professionals
- Exposure to cross-functional collaboration across tax, advisory, and technology practices
- Competitive compensation with incentive tied to practice performance and client growth
Key Responsibilities- Own the P&L for the practice, including job margin, realization, utilization, revenue per FTE, and billing
- Lead three delivery teams operating across distinct technology stacks; standardize where it creates leverage and specialize where platforms demand it
- Design and manage the staffing model to ensure the right work is performed at the right level
- Deliver an accurate, on-time monthly close and financial reporting package backed by documented quality-control and sign-off standards
- Produce restaurant-specific reporting, including prime cost at the unit and group level, multi-entity consolidations, and franchisor-required and lender covenant reporting
- Build repeatable workflows and operational processes that enable practice growth without proportional increases in cost
- Evaluate, implement, and drive adoption of cloud accounting, automation, and AI tools; lead the team through continuous change
- Maintain client data security, access controls, and internal controls across all platforms and automation tools in use
- Own new-client onboarding to ensure every engagement reaches target margin within its first 90 days
- Hold scope and pricing discipline; ensure out-of-scope work is quoted, billed, or declined
- Recruit, develop, and retain managers and staff across onshore and offshore teams with clear career paths and succession planning
- Lead and grow a book of multi-unit restaurant, franchise, and hospitality client relationships for the long term
- Drive relationship expansion through cross-serve opportunities in tax, advisory, and technology, and represent Aprio in the RFH industry community
Candidate QualificationsRequired: - 10+ years of accounting experience, including 4+ years leading an outsourced accounting, CAAS, or shared-services finance operation; bachelor's degree in accounting, finance, or a related field, or equivalent experience
- Demonstrated track record of running a profitable delivery operation with direct accountability for margin, utilization, and realization
- Hands-on experience across multiple cloud accounting platforms, including POS, financial back of house, payroll, and bill-pay integrations to the general ledger
- Experience building or rebuilding processes, policies, and standards at scale, and leading the adoption of automation and AI
- Proven ability to develop managers and lead teams through change; strong written and verbal communicator
- Client-facing relationship ownership and business development experience
- Working knowledge of AICPA independence rules for non-attest services
Preferred:- Restaurant, franchise, or hospitality industry experience, including POS-to-GL integration, tip reporting and FICA tip credit coordination with tax, and franchisor royalty and advertising fund reporting
- CPA; CMA or equivalent considered; relevant platform certifications valued
Leadership Skills- Building Relationships
- Driving Execution
- Team Development
- Client Focus
- Adaptability
- Communication
- Continuous Improvement
- Strategic Thinking
Technical Skills- Outsourced Accounting / Client Accounting & Advisory Services (CAAS)
- Cloud Accounting Platforms
- Financial Close & Reporting
- Restaurant & Franchise Accounting
- Multi-Entity Consolidations
- Process Design & Automation
- AI & Technology Adoption
- Profit & Loss Management
Perks/Benefits we offer for full-time team members:- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave - coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
What's in it for you:- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
