FunctionIT
Job descriptionThe TeamThe CIO Office serves as the central governance and execution function responsible for driving successful delivery of strategic technology initiatives across the enterprise.
Reporting directly to the Chief Information Officer (CIO), the Director, CIO Project Management Office (PMO) is responsible for leading the planning, governance, execution, and reporting of the CIO organization's project portfolio. This role oversees multiple concurrent programs and projects spanning Enterprise Applications, Cloud & Infrastructure, Artificial Intelligence, Cybersecurity, Digital Workplace, Compliance, and Technology Modernization initiatives.
The Director will act as a trusted partner to Technology Leadership, ensuring alignment across business and technology stakeholders while maintaining rigorous governance, financial oversight, risk management, and delivery excellence across the CIO portfolio.
This role requires an experienced leader with a proven ability to navigate complex organizations, manage executive stakeholders, drive accountability, and deliver large-scale enterprise initiatives within budget and timeline commitments.
The RolePortfolio & Program Leadership- Lead the end-to-end governance and delivery of strategic initiatives across the CIO organization.
- Manage a portfolio of large, complex, cross-functional technology programs and projects.
- Establish portfolio management processes, delivery standards, reporting frameworks, and governance mechanisms.
- Ensure projects are executed on time, within scope, within budget, and aligned to business objectives.
- Drive portfolio prioritization, resource allocation, dependency management, and execution planning.
Enterprise Project DeliveryOversee and coordinate projects across key technology domains including:Enterprise Platforms & Applications- CRM Platforms
- HRMS Platforms
- ERP & Finance Systems
- Middleware & Integration Platforms
- Enterprise Collaboration Platforms
- Jira, ServiceNow & ITSM Solutions
- Enterprise Data Platforms
Cloud & Infrastructure- Hyperscaler Cloud Programs (Azure, AWS, GCP)
- Data Center Modernization
- Cloud Migration Initiatives
- Digital Workplace Programs
- Network Transformation
- Infrastructure Modernization
Artificial Intelligence Initiatives- Enterprise AI Programs
- AI Agent Deployments
- Generative AI Initiatives
- AI Productivity Platforms
- Automation Programs
- AI Governance and Enablement Projects
Information & Cyber Security- Cybersecurity Transformation Programs
- Identity & Access Management Initiatives
- Compliance Programs
- Security Technology Deployments
- Disaster Recovery & Business Continuity Projects
- Security Certification and Audit Readiness Programs
Governance, Risk & Issue Management- Establish project governance structures, steering committees, and executive review forums.
- Proactively identify program risks, dependencies, roadblocks, and mitigation plans.
- Drive resolution of cross-functional issues and escalations.
- Monitor project health, milestones, deliverables, and overall portfolio performance.
- Ensure adherence to established project management methodologies and governance standards.
Financial Management & Portfolio Controls- Manage portfolio budgets, forecasts, and financial reporting across CIO programs.
- Track project spend, resource utilization, capital investments, and operating expenditures.
- Partner with Finance and Technology leaders to ensure financial discipline and investment transparency.
- Monitor budget versus actuals and support cost management initiatives.
- Provide regular financial reporting and projections to CIO leadership.
Executive Stakeholder Management- Work closely with technology leaders, business stakeholders, finance, operations, HR, procurement, and external partners.
- Build strong relationships across a highly matrixed global organization.
- Facilitate alignment between project teams, leadership stakeholders, and business sponsors.
- Drive accountability and decision-making across multiple stakeholder groups.
Executive Communications & Reporting- Prepare executive-level dashboards, reporting packages, presentations, and portfolio reviews.
- Deliver concise and actionable updates for CIO staff meetings, leadership reviews, and executive steering committees.
- Translate complex technology initiatives into clear business outcomes and executive insights.
- Maintain visibility into overall portfolio health, risks, and delivery performance.
Vendor & Partner Coordination- Coordinate activities across internal teams and external technology partners.
- Monitor vendor commitments, deliverables, and project dependencies.
- Support contract governance, milestone tracking, and performance reporting.
Team Leadership- Establish a high-performance culture focused on execution excellence, accountability, and continuous improvement.
- Develop PMO capabilities, methodologies, tools, and best practices.
- Drive consistency in project delivery across the CIO organization.
What You'll BringEducation- Bachelor's Degree in Business, Information Technology, Computer Science, Engineering, or related discipline.
- Master's Degree or MBA preferred.
Experience- 12+ years of experience managing enterprise-scale IT programs and portfolios.
- 5+ years of leadership experience in PMO, Program Management, Portfolio Management, or Technology Program Delivery.
- Proven track record of managing complex technology initiatives across:
- Enterprise Applications
- Cloud & Infrastructure
- Artificial Intelligence
- Information Security
- Digital Transformation Programs
- Experience working directly with CIOs, executive leadership teams, and senior business stakeholders.
- Demonstrated success managing large budgets, multiple workstreams, and cross-functional teams in global environments.
Preferred Certifications- PMP (Project Management Professional)
- PgMP (Program Management Professional)
- PMI-PfMP (Portfolio Management Professional)
- SAFe Agilist or Agile Certification
- ITIL Foundation or Managing Professional
Leadership Competencies- Exceptional stakeholder management and influencing skills.
- Strong executive communication and presentation capabilities.
- Ability to navigate highly matrixed organizations.
- Outstanding organizational and program management skills.
- Strong financial acumen and budget management experience.
- Ability to drive execution across multiple concurrent priorities.
- Analytical, detail-oriented, and outcomes-focused.
- Strong problem-solving and risk management capabilities.
Success MeasuresThe Director, CIO Portfolio Management Office will be measured on:- Successful Delivery of CIO Portfolio Initiatives
- On-Time and On-Budget Project Execution
- Portfolio Financial Performance
- Executive Stakeholder Satisfaction
- Risk and Issue Resolution Effectiveness
- Governance and Reporting Quality
- Resource Utilization and Planning Effectiveness
- Cross-Functional Collaboration
- Portfolio Visibility and Decision Support
- Overall CIO Organization Delivery Excellence)
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