We are seeking a hands-on Director, Change Management on our Procurement team to drive the continued rollout and adoption of enterprise Source-to-Pay (S2P) solutions across the procurement organization, including change management support for the Strategic Sourcing Group (SSG). This is a highly execution-focused role that partners closely with the VP and key business stakeholders to accelerate adoption, embed new ways of working, and ensure sustained value realization from deployed technology. Key Responsibilities • Own day-to-day change execution across S2P initiatives • Develop and deliver targeted communications to drive clarity, alignment, and engagement • Design and facilitate role-based training for end users and suppliers • Conduct impact assessments and translate into actionable plans • Partner closely with procurement leaders to drive adoption and address resistance in real time • Track adoption metrics and adjust approach to improve outcomes • Serve as the primary point of contact for change across the program Change Management: Lead Change Management initiatives by demonstrating comprehensive understanding of Prosci methodology, to employ ADKAR systematic approach to adoption, communication, and training. Project Management: Align Change milestones with Broadridge PMO through regular updates and collaboration to establish milestones and communicate to executive steering committee. Employee Training: Facilitate, schedule, and organize stakeholder and role specific training. Organizational Skill: Demonstrate knowledge of Broadridge organization, Fintech companies and impacted stakeholders. Technical Expertise: Leverage understanding of procurement processes, procurement technology and sourcing models Leadership: Provide direction, identify change impact risks, and develop creative solutions to meet adoption goals. Management: Manage internal and external stakeholders, promoting collaboration garnering buy-in to strategic objectives. Communications: Coordinate enterprise-wide communications and align communication channels through stakeholder segmentation. Collaboration: Coordinate regular change update meetings with business leaders to create transparency across project while developing solutions to achieve objectives. What Success Looks Like: • Strong user adoption and engagement across procurement workflows • Clear, consistent communication across stakeholder groups • Business teams confident in new processes and tools • Minimal disruption to day-to-day operations Ideal Candidate Profile - Skills/Competencies: • 7–12 years experience in enterprise change management, preferably in procurement or S2P environments • Proven ability to operate independently and drive execution in a fast-paced environment • Experience supporting ERP or cloud procurement platforms (e.g., Coupa, SAP Ariba, Zycus) • Strong communicator who can influence stakeholders at all levels • Hands-on execution, comfortable as a “player-coach” and change resource on a program • Analytical/ Problem Solving Skills • Proficient in Microsoft Office Suite • Strong process management skills • Project Management Experience • Lean Six Sigma • Process Mapping Expertise • Ability to Create Standard Operating Procedures • Strong team player, with the innate ability to build and maintain strong cross-functional relationships • Bachelor’s degree from a four-year college or university in a related field (preferred). • Change Management Certified • A solid understanding of how people go through a change and the change process; experience with ADKAR is a plus. Compensation Range: The salary range for this position is between $140,000.00- $175,000.00 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Bonus Eligibility: Bonus Eligible Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings for this role. #LI-CS2