Novant Health

Director Case Management

Novant Health • $100K — $120K *
Wilmington, NC 28403In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Graduate degree in Nursing, Social Work, or a related field required; Master's preferred.
  • Minimum three years of leadership experience in an acute care setting, with case management experience preferred.
  • Active nursing license in state(s) of practice required; certification in Case Management or related field required.
  • Broad knowledge of hospital case management processes, best practices, and trends essential.
  • Excellent communication skills and proven ability to lead and manage change in a fast-paced environment.

Responsibilities

  • Provide operational leadership for all acute care case management activities within the system.
  • Collaborate with case management, hospital, physician, and institute leaders to enhance program delivery.
  • Develop and implement effective strategies to meet complex acute care case management needs.
  • Lead initiatives for talent recruitment and retention within the case management team.
  • Monitor, analyze, and report data for process improvements and operational effectiveness.

Benefits

  • Comprehensive health and wellness programs.
  • Opportunities for professional development and continuing education.
  • Supportive work environment that values collaboration and teamwork.
  • Flexible scheduling options to promote work-life balance.
Full Job Description
The Director of Case Management provides operational leadership for all acute care case management activities across the system. Acts as a thought partner to strategize and collaborate with case management leaders, hospital leaders, physician leaders, institute leaders and external agencies to ensure the delivery of an effective case management program across the system.

What We're Looking For

  • Education: Graduate Degree, preferred. Master's Degree in Nursing or Master's Degree in Social Work Accredited by Council on Social Work Education or Master's Degree in related field required.
  • Experience: Minimum of three years leadership experience in acute care setting, case management preferred , preferrably, required. Five years of Case Management or related experience preferred, required.
  • Licensure/Certification:
    • Nurses in this role require active license in state(s) of practice, required.
    • Certification in Case Management or related certification, required.
  • Additional Skills (required): Must have a broad knowledge of hospital case management processes, procedures, best practices, resources, current and future trends, and networks to be able to respond to the fast paced complex acute care case management needs. Must have excellent written and oral communication skills, high energy, results-oriented and a resourceful leader who is capable of multi-tasking and leading change. Must have the ability to build strong relationships in all levels of the organization and across internal and external stakeholders. Strategic planning and budget planning, and proven operational leadership in case management. Ability to actively recruit and retain strong talent. Must be able to monitor, track and trend data for process improvement. Project leadership and consultation; delegation and prioritization.

Job Opening ID

180579

About Novant Health

Novant Health is a not-for-profit integrated healthcare system that serves patients and communities in Virginia, North Carolina, South Carolina, and Georgia. The organization includes 15 medical centers and more than 1,600 physicians and specialists. Novant Health is committed to providing high-quality care and improving the health of its communities through innovative programs and services. The organization is also dedicated to advancing medical research and education, and has partnerships with several leading academic institutions. Novant Health has received numerous awards and recognitions for its clinical excellence and patient-centered care.
Learn more about Novant Health
Size
35,000 employees
Industry
Healthcare
Founded
1997
* Ladders Estimates

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