Director, Case Management

Your experience matters 

As a Director – Case Management joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you’ll contribute:

• Directs the department's activities and resources to achieve departmental and organizational objectives.
• Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
• Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
• Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
• Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
• Creates and fosters an environment that encourages professional growth.
• Integrates evidence-based practices into operations and clinical protocols.
  
   

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we’re looking for 

• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
• Education: Bachelor's Degree in related field preferred (Applicable work experiencemay be used in lieu of education) 
• Certifications: BLS
  
   

More about Highpoint Health Winchester with Ascension Saint Thomas

Highpoint Health – Winchester with Ascension Saint Thomas and Highpoint Health – Sewanee with Ascension Saint Thomas (formerly Southern Tennessee Regional Health System – Winchester and Southern Tennessee Regional Health System – Sewanee) serve the communities of Southern Middle Tennessee with comprehensive, high-quality care. The recent rebrand reflects a continued commitment to clinical excellence, compassionate service, and enhanced regional collaboration.   

Highpoint Health – Winchester with Ascension Saint Thomas is a 157-bed facility that includes 131 licensed acute care beds and 26 skilled nursing home beds. Fully accredited by The Joint Commission, the hospital offers a wide range of inpatient and outpatient services supported by a qualified and diverse medical staff. Key services include a 10-bed Intensive Care Unit (ICU), a 12-bed Geriatric Psychiatry Unit, and a 12-bed Acute Inpatient Physical Rehabilitation Unit. The facility also features a Skilled Nursing Unit, Sleep Lab, Cardiac Catheterization Lab, five Operating Rooms, and two Endoscopy Suites. Diagnostic imaging services include MRI, CT, PET/CT, Mammography, Nuclear Medicine, Ultrasound, and X-ray. The hospital’s 13-bay Emergency Department sees more than 15,000 patient visits annually.

Highpoint Health – Sewanee with Ascension Saint Thomas, located on the campus of the University of the South, is a 41-bed facility offering 21 general acute care beds and 20 skilled nursing beds. It includes a 4-bay Emergency Department that treats more than 5,000 patients each year. Known for its individualized care and strong connection to the community, the Sewanee campus provides high-quality healthcare in a setting defined by collaboration, compassion, and service.

Together, the Winchester and Sewanee campuses are united in their mission of making communities healthier.