Director Business Transformation
PRIMARY PURPOSE: The Business Transformation Director leads enterprise or business unit-wide transformation programs, shaping strategy and ensuring cross-functional alignment and execution. The Director owns transformation outcomes that materially impact growth, efficiency, and customer experience through AI-enabled operating models.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES- Leads enterprise or business unit-wide transformation programs aligned with strategic objectives.
- Shapes transformation strategy and translates enterprise priorities into executable roadmaps.
- Sponsors large-scale AI-enabled process redesign and technology enablement initiatives.
- Partners with VPs and executive leaders to align priorities, resources, and outcomes.
- Establishes enterprise-level governance, success metrics, and benefit realization frameworks.
- Drives cultural adoption of data-driven decision-making and continuous improvement.
- Ensures transformation outcomes are embedded into operating models.
- Serves as a trusted advisor with executive presence and strategic insight.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES- Performs other duties as assigned.
- Travels as required.
SUPERVISORY RESPONSIBILITIES- Provides support, guidance, leadership and motivation to promote maximum performance.
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
QUALIFICATIONSEducation & LicensingMaster's degree from an accredited college or university preferred. Certifications related to business transformation and/or AI preferred.
ExperienceTen (10+) years of experience leading large-scale business transformation initiatives or equivalent combination of education and experience required.
Skills & Knowledge- Executive presence, enterprise thinking, and strong change leadership skills
- Demonstrated practice of leveraging AI tools to accelerate personal delivery
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong time management and organizational skills
- Proven management/leadership skills
- Ability to create and complete comprehensive, accurate and constructive written reports
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
