Director Business Services and Risk Management

Wofford College

$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, preferably in a business-related field.
  • 5-10 years of relevant experience, ideally in higher education.
  • Strong interpersonal skills with a focus on implementing organizational changes.
  • Experience with accounting software and advanced proficiency in Microsoft Excel and Office Suite.
  • Proven ability to supervise projects and negotiate with vendors and contractors.
  • Independent problem-solving skills for non-routine challenges.
  • Preferred qualifications include experience with Workday ERP and Certified Purchasing Manager status.

Responsibilities

  • Manage relationships with food service and bookstore vendors to ensure high-quality service.
  • Develop and implement procurement policies and regulations for operational efficiency.
  • Review and present leasing and purchasing contracts to Vice Presidents for approval.
  • Supervise campus post office operations, ensuring effective service delivery.
  • Lead compliance monitoring for risk management best practices.
  • Coordinate with external sources like the EIIA insurance consortium for risk management.
  • Facilitate compliance with laws and regulations across departments, with assistance from relevant staff.
  • Chair the emergency preparedness committee to ensure readiness for potential crises.

Benefits

  • Opportunity to work in a collegiate environment that fosters professional development.
  • The chance to influence operational efficiency and risk management at a higher education institution.
  • Access to resources for enhanced community engagement and improvement initiatives.
  • Potential for involvement in diverse community equity projects and partnerships.
Full Job Description
Wofford College is seeking a Director of Business Services and Risk Management. The Director of Business Services and Risk Management provides leadership and oversight for the College's procurement, vendor management, business services, and risk management functions. This position is responsible for developing and implementing policies and procedures that support operational efficiency, regulatory compliance, effective risk mitigation, and exceptional service to the campus community. The Director oversees key vendor relationships, including food service and bookstore operations, manages the campus post office, and leads institutional efforts related to emergency preparedness and risk management best practices.

Reporting to the Chief Financial Officer, the Director of Business Services and Risk Management is a full-time, exempt position with a normal work schedule of 37.5 hours per week. Occasional evening and weekend work may be required.

Duties and Responsibilities
  • Manages relationship between the College and food service and campus bookstore vendors, ensuring high standards and exemplary customer service to faculty, staff and students
  • Develops, implements and monitors policies and procedures governing the College's procurement process
  • Reviews leasing and purchasing contracts, and presents them to appropriate Vice President for approval
  • Supervise and manage the campus post office to ensure effective and efficient service to students, faculty and staff
  • Leads the process for monitoring the College's compliance with risk management policies, procedures and best practices in the industry
  • Coordinates, as applicable, with the College's dedicated risk manager at EIIA insurance consortium and external legal counsel
  • With the assistance and cooperation of other departments, facilitates compliance with applicable laws and regulations
  • Chairs the College's emergency preparedness committee
  • Communicates with, trains and builds relationships with department heads and buyers
  • Proactively seeks to enhance knowledge of industry best practices and College processes to identify ways to reduce cost and increase efficiency
  • Maintains and monitors compliance with the College's travel and expense reimbursement and purchasing card policies
  • Establishes and maintains internal website containing important procurement and risk management documents for use by the College community
  • Maintains and develops vendor relationships for the College
  • Assists co-workers and supervisors with other tasks and duties as assigned


Required Skills/Abilities
  • Excellent interpersonal communication skills and ability to implement and manage change within an organization
  • Systems experience with accounting software, as well as advanced knowledge of computer applications, especially Microsoft Excel and other Microsoft Office Suite products
  • Strong business sense with proven ability to oversee projects and negotiate with external vendors
  • Ability to work independently to address non-routine problems or challenges
  • Excellent organizational skills and ability to advance ideas through to implementation
  • Experience within higher education or non-profit environment and experience with Workday ERP system preferred
  • Certified Purchasing Manager preferred


Education/Experience
  • Bachelor's degree required, degree in a business-related field preferred
  • 5-10 years experience in a related field, experience in higher education strongly preferred


SPARTANBURG, SOUTH CAROLINA

Spartanburg is located in upstate South Carolina, 30 miles east of Greenville, South Carolina, an hour from Charlotte, North Carolina, and three hours east of Atlanta, Georgia. Historic Charleston and the South Carolina coast are three hours away, and Wofford sits an hour south of the artistic, culinary hub of Asheville, North Carolina. Spartanburg is a growing, diverse community that supports six college and university campuses along with numerous civic arts and cultural associations. It became the first city in South Carolina to join the Government Alliance on Race and Equity and, in 2012, became one of five cities nationally to participate in the 10-year Wellville program, a national nonprofit initiative dedicated to improving equitable well-being in U.S. cities. Spartanburg and Wofford partner on multiple community equity initiatives, including the Northside Initiative, which has brought together a diverse group of citizens to revitalize a neighborhood in ways that don't reproduce the harm of earlier urban renewal programs.

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