Role is responsible for supporting the management of the end-to-end suite of applications and products that comprise TIAA’s Lifetime Income Offers, including retail annuity products delivered through the annuity policy administration platform (OIPA) and related internal applications used to initiate lifetime income. You will define and support the development of large-scale insurance-based income solutions, adoption strategies, and road maps that meet internal and external customer and partner needs. This includes translating product strategy for building and retaining retail annuity products into clear business requirements and features for technology partners. Position must take into consideration all existing legacy processes and future builds as aligned with enterprise initiatives.
Key Responsibilities and Duties
Collaborates directly with enterprise-wide business owners, distribution teams, partner teams such as Legal, Risk & Compliance (LR&C), client experience (DCX), advice solutions, other product managers and technology partners to deliver product solutions, coordinating cross-functional launch readiness to bring new annuity products and capabilities to market.
Ensures compliance with enterprise strategy and strategic initiative prioritization to define and manage the offer roadmap development and delivery to planned outcomes across new product launches and in-force/retention initiatives.
Collaborates with other product managers and compliance partners, contributes to impact assessment and solution design on new or enhanced product initiatives and/or compliance with regulatory changes.
Supports research and discovery on stakeholder process improvement opportunities, Voice of Customer feedback, insights to inform solution strategy.
Ensures product completeness including mitigation of risk through controls design and implementation, enterprise-wide stakeholder review and acceptance, operational readiness, and delivery of business value.
Define and prioritize epic and capabilities; align product solution roadmap with enterprise portfolio roadmap; manage requirements in the solution intent through collaboration with solution architects and technology teams, translating product strategy into detailed business requirements and features that result in product delivery on the OIPA platform internally and externally.
Acts as subject matter expert on retail annuity products, lifetime income, and offer capabilities for end-to-end processes and stakeholder impact, serving as a clear point of reference for both business and technical audiences.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Career Level
8IC
Required Skills
5+ years in product management, product ownership, or business analysis, ideally within insurance, annuities, wealth, or retirement
3+ years translating product strategy into documented business requirements for technology teams
3+ years leading cross-functional initiatives from concept through launch, including stakeholder groups outside direct reporting lines
2+ years in a role requiring regular presentation or influence with senior stakeholders or leadership
Preferred Skills
Working knowledge of retail annuity and lifetime income products (e.g., SPIA, DIA, fixed, fixed-indexed, variable annuities, RILAs, GLWB riders, annuitization/payout options)
Experience as a BA or product manager on a policy administration/recordkeeping platform, ideally OIPA
Familiarity with SAFe delivery, backlog management, and requirements writing for rules-driven platforms
Understanding of annuity regulatory and compliance landscape
Related Skills
Accountability, Agile Methodology, Business Acumen, Business Process Improvement, Business Requirements, Channel Management, Commercial Mindset, Communication, Consultative Communication, Creative Thinking, Customer Insights, Data Analysis, Design Thinking Approach, Due Diligence, Financial Acumen, Go-To-Market, Influence, Innovation, Negotiation, Organizational Savviness
Anticipated Posting End Date:
2026-10-31
Base Pay Range: $119,000/yr - $155,000/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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