H+K Strategies

Director, AI & Agent Governance

H+K Strategies • $100K — $230K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in business, technology, communications, or project management.
  • 5-8 years of experience in product, project, or program management in complex operational settings.
  • Experience overseeing product roadmaps and managing cross-functional initiatives.
  • Proven ability to bring structure and accountability to ambiguous business environments.
  • Strong stakeholder management and influence skills, particularly with senior leaders and technical teams.
  • Experience in prioritizing competing requests and assessing strategic value.
  • Familiarity with artificial intelligence concepts and enterprise AI platforms.

Responsibilities

  • Own and update the agent roadmap for Google's global account, prioritizing high-impact initiatives.
  • Establish a comprehensive agent lifecycle from intake to retirement, ensuring smooth transitions at each phase.
  • Monitor the usage and performance of agents across enterprise AI environments.
  • Inventory and rationalize the agent portfolio, streamlining operations by eliminating redundancies.
  • Manage the intake process for new agent requests, ensuring clarity in assessing competing priorities.
  • Coordinate approval procedures for agents integrating new data sources or APIs, ensuring stakeholder alignment.
  • Develop and implement ongoing monitoring practices for agent performance post-launch.

Benefits

  • Comprehensive medical and dental insurance coverage.
  • Access to group retirement plans and significant paid time off.
  • Employee mental health awareness days and a commitment to well-being.
  • Opportunities for professional development and networking within WPP's global community.
  • A hybrid work model with flexibility for individual needs and accommodation discussions.
Full Job Description
Role Summary and Impact

This role is within WPP Media, where you will be instrumental in establishing governance, prioritization, and lifecycle management across an expanding agent ecosystem supporting Google's global account. You'll own the roadmap for agents created across enterprise AI and workspace environments, bringing structure to intake, development, approvals, testing, launch, maintenance, and retirement. You'll work with Google stakeholders, Data and Technology Services, the WPP Media product team, subject matter experts, and agency teams to ensure agents deliver meaningful value safely, accurately, and reliably.

You'll join the Integrated AI Solutions team within the Google business, a highly visible group operating at the forefront of enterprise AI adoption. This is an opportunity to shape operating models and governance practices that are still evolving, influence how agentic workflows scale across a major global client, and connect strategic priorities with detailed execution. You'll work in an environment that values curiosity, experimentation, accountability, and practical innovation.

Key Responsibilities
  • Own and maintain the agent roadmap for Google's global account, prioritizing initiatives based on strategic value, user need, business impact, and available resources.
  • Establish and manage the end-to-end agent lifecycle, from initial intake and development through approval, launch, testing, maintenance, optimization, and retirement.
  • Monitor the agent ecosystem across relevant enterprise AI and workspace environments to understand newly created agents, their purposes, usage, dependencies, and position within broader workflows.
  • Inventory, categorize, and rationalize the agent portfolio, identifying duplicate or overlapping solutions and coordinating consolidation, optimization, or retirement where appropriate.
  • Manage intake and prioritization processes for new agent requests, ensuring competing needs are assessed consistently and progressed through clear decision points.
  • Coordinate approval processes for agents that use new data sources, application programming interfaces, or comparable system connections, maintaining communication and follow-through across required stakeholders.
  • Establish ongoing testing and monitoring practices that assess agent safety, accuracy, reliability, data traceability, and performance after launch.
  • Coordinate the dedicated agent-building team's roadmap, ensuring its capacity is focused on high-value work and that development priorities remain aligned with business needs.
  • Partner with the agentic design forum or council and product teams to capture user experience issues, product feedback, platform enhancements, and workflow improvement opportunities.
  • Build strong working relationships across Google, Data and Technology Services, WPP Media, subject matter expert, and agency teams to drive decisions, accountability, and progress.

Skills and Experience
  • Bachelor's degree or equivalent professional experience in business, technology, communications, project management, product management, or a related discipline.
  • 5-8 years of relevant experience in product management, project management, program management, product operations, technology transformation, or comparable complex operational work.
  • Experience managing a product, program, portfolio, roadmap, backlog, or complex cross-functional workstream from planning through delivery.
  • Ability to bring structure, prioritization, and accountability to ambiguous environments where processes and operating models are still developing.
  • Strong stakeholder management skills with experience influencing senior leaders, technical teams, subject matter experts, and cross-functional partners.
  • Experience managing competing requests, assessing strategic priorities, and recommending which initiatives should progress.
  • Ability to understand artificial intelligence, AI agents, data sources, workflows, application programming interfaces, and related emerging technology concepts.
  • Knowledge of governance, responsible AI, quality assurance, model evaluation, data traceability, or operational risk management preferred.
  • Experience with enterprise AI platforms, workflow automation, digital transformation, product operations, or technology ecosystems preferred.
  • Familiarity with Google Workspace, Gemini, comparable AI platforms, application programming interfaces, or model context protocol connections a plus. Proprietary WPP Media platforms can be learned in the role.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://mybenefits.wpp.com/public/welcome for more details.

US Pay Range

$100,000-$230,000 USD

About H+K Strategies

H+K Strategies is a global public relations company that specializes in corporate communications, public affairs, and crisis management. The company was founded in 1927 and has since grown to have over 2900 employees in more than 80 offices around the world. H+K Strategies has worked with a variety of clients, including major corporations, governments, and non-profit organizations. The company is known for its strategic approach to public relations and its ability to help clients navigate complex issues and crises.
Learn more about H+K Strategies
Size
2,900 employees
Industry

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