Uniphore

Director, AI Advisory

Uniphore$192K — $264K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in AI strategy and advisory roles for enterprises.
  • Proven understanding of responsible AI principles and data governance.
  • Expertise in change management and organizational readiness.
  • Strong background in creating business cases and value propositions for technology solutions.
  • Exceptional communication skills for engaging C-suite executives.

Responsibilities

  • Advise C-suite leaders on AI strategy and governance.
  • Lead workshops to identify strategic priorities for businesses.
  • Translate business challenges into AI solution blueprints.
  • Create business cases that resonate with stakeholders.
  • Collaborate with cross-functional teams to shape AI narratives and engagement strategies.
  • Guide customers through onboarding and implementation phases.
  • Develop methodologies that formalize AI advisory best practices.

Benefits

  • Annual incentive opportunity tied to target achievement.
  • Pre-IPO stock options for employee investment.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401(k) with a match to support retirement savings.
  • Generous paid time off and holidays, including a birthday day off.
Full Job Description
Job Description:

Enterprise Transformation Advisory
  • Serve as a trusted executive advisor to C-suite leaders on AI strategy, responsible AI, governance, organizational readiness, and change management.
  • Lead high-impact executive discovery workshops to uncover strategic priorities, pain points, and high-value use cases across business functions.
  • Translate complex business challenges into strategic AI solution blueprints aligned to the Uniphore Business AI Cloud, including orchestration models, agentic workflows, data governance, and security.
  • Develop compelling AI value propositions, success metrics, ROI frameworks, and business cases that resonate with enterprise stakeholders.

Pre-Sales & Strategic Pursuits
  • Partner deeply with Sales, Solution Engineering, Product, and Marketing to shape transformative AI narratives tailored to enterprise scale.
  • Represent Uniphore in executive-level engagements, including pursuits, RFP responses, and strategic presentations.
  • Align BAIC capabilities with customer AI maturity, strategic priorities, and competitive differentiators to influence deal strategy and solution design.

Post-Sales Enablement & Value Realization
  • Act as the strategic AI advisor through onboarding, implementation, and scaling phases to ensure outcomes are aligned to executive intent.
  • Guide customers through use-case prioritization, sequencing, and road-mapping for scalable agentic AI adoption.
  • Collaborate with Delivery, Customer Success, and Engineering to ensure advisory insights inform execution, risk mitigation, and adoption strategies.
  • Lead executive value reviews, measure realized outcomes, and inform expansions or roadmap evolution.

Internal Advisory Leadership & Capability Growth
  • Contribute to the development of reusable playbooks, frameworks, and methodologies that formalize AI advisory best practices across Uniphore.
  • Mentor and elevate advisory team members to ensure consistent execution excellence and thought leadership.
  • Provide strategic feedback into product and platform roadmaps based on enterprise insights, helping shape future BAIC innovation.


Hiring Pay Range:
$192,500 - $264,700 - for Primary Location of USA - CA - Palo Alto

Benefits:

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:
USA - CA - Palo Alto

About Uniphore

Uniphore is a global provider of conversational AI solutions. The company was founded in 2008 and has offices in India, the United States, and Singapore. Uniphore's solutions use natural language processing and machine learning to enable businesses to automate customer service and support operations. The company's clients include some of the world's largest companies in industries such as banking, insurance, and telecommunications. Uniphore has won numerous awards for its innovative solutions and has been recognized as a leader in the conversational AI market.
Learn more about Uniphore
Size
500 employees
Industry
Founded
2008

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