Director, Agency Partnership Operations

Job Description

Title: Director, Agency Partnership Operations

Location: New York City

We are seeking a highly organized, commercially minded operator to support our Agency Partnership leadership team and help scale strategic relationships across major agency holding companies. This role sits at the intersection of business development, operations, strategy, and executive coordination - helping turn high-level partnerships into actionable, measurable business outcomes.

The ideal candidate is equal parts project manager, operator, communicator, and relationship enabler. They thrive in fast-moving environments, bring structure to ambiguity, and know how to keep cross-functional initiatives moving forward across multiple stakeholders.

This is not a traditional sales operations role. It is a strategic partnership operations role focused on supporting senior business development leadership and driving operational excellence across agency partnerships.

Key responsibilities:

Partnership Operations & Execution

• Support the senior Agency Partnership lead in managing strategic relationships across major agency holding companies and key agency partners
• Drive operational rigor across partnership initiatives, including meeting follow-ups, action tracking, governance processes, and executive communications
• Coordinate cross-functional workstreams across sales, strategy, product, marketing, trading, and operations teams
• Ensure partnership commitments, integrations, and commercial opportunities progress efficiently from discussion to execution

Commercial & Strategic Support

• Help identify, organize, and track revenue opportunities, growth initiatives, and partnership priorities
• Maintain visibility into partnership pipelines, joint business plans, account priorities, and key milestones
• Assist in preparing executive-ready materials including QBRs, partnership updates, leadership presentations, and strategic narratives
• Support planning and coordination for agency leadership meetings, offsites, industry events, and client engagements

Cross-Functional Coordination

• Serve as a central point of coordination between internal stakeholders and external agency partners
• Help align internal teams around partnership goals, timelines, and deliverables
• Improve communication flow and accountability across complex initiatives
• Identify process gaps and introduce scalable operational improvements

Reporting & Insights

• Develop and maintain partnership tracking frameworks, dashboards, and reporting mechanisms
• Monitor partnership health, commercial momentum, and strategic initiative progress
• Synthesize insights and provide leadership with clear visibility into priorities, risks, and opportunities

What you'll bring:

• 5-10 years of experience in partnership operations, business operations, sales strategy, account management, media, advertising, or agency environments
• Strong organizational and project management skills with exceptional attention to detail
• Ability to manage multiple senior stakeholders and competing priorities simultaneously
• Strong executive communication and presentation development skills
• Commercial mindset with an understanding of agency ecosystems, media, ad tech, or partnerships
• Comfortable operating in ambiguity and building structure where it does not yet exist
• Highly proactive, resourceful, and solutions-oriented
• Advanced proficiency in PowerPoint, Excel, Google Workspace, and collaboration tools

Nice to haves:

• Agency partnerships or business operations within ad tech/media
• Holdco or agency account management
• Strategic initiatives or chief-of-staff style roles
• Revenue operations with strong external-facing partnership exposure
• Management consulting with media/marketing industry focus

How success will be measured in this opportunity:

• Partnership initiatives move faster and with greater accountability
• Leadership has clearer visibility into opportunities, priorities, and risks
• Cross-functional teams are aligned and operating efficiently
• Agency relationships feel highly coordinated, strategic, and proactive
• The Agency Partnership leader is able to focus more time on relationship building and growth strategy rather than operational coordination

We've highlighted some key skills, experience and requirements for this role. But please don't worry if you don't meet every single one. Our talent team strives to find the best people. They might see something in your background that's a fit for this role, or another opportunity at MiQ.

If you have a passion for the role, please still apply.

What's in it for you
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we're always moving towards becoming an even better place to work.

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment
• New hire orientation with job specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

Pay Transparency
For individuals assigned and/or hired to work in New York, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current compensation range for this position is $140,000- $180,000. This range may vary for positions outside of New York as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures.

Regardless of location, candidates can expect during the first few conversations with MiQ's Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

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